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Passenger news
Launches, tech, behind-the-scenes insight from Passenger
9th Dec 2024
Faster boarding in rural, low signal areas with offline-first mobile ticket improvements
Boarding speed is critical to service punctuality. In urban centres, where 5G is increasingly everywhere, passenger loading is quick. But for rural areas, where phone signal can be a completely different experience, we’ve been working to eradicate slow-loading mobile tickets with a secure, offline-first approach.
2nd Dec 2024
Newbury & District goes live with new Passenger website
Following the consistently strong performance of Newbury and District’s Passenger app, the operator launches a dynamic new website and a fresh digital experience for customers.
27th Nov 2024
Reflections on a conversation-packed Euro Bus Expo 2024
With three full days at Euro Bus Expo 2024, the talk of the show was undoubtedly the opportunity for franchising in the UK.
25th Nov 2024
Carousel Buses rolls out app enhancements to support network expansion
Passenger delivers advanced information capabilities, enabling Carousel Buses to help its growing customer base in High Wycombe and beyond.
24th Nov 2024
Move fast and fix things
Passenger is now available on G-Cloud 14 and via SAM’s National Mobilities Procurement Hub framework agreement. The pre-approved contracts will mean faster and cheaper public sector procurement, helping government to deliver on its policy priorities.
11th Nov 2024
The death of social media service disruptions
With the arrival of targeted push notifications, using social media platforms such as X and Facebook to communicate service disruptions will become a thing of the past.
21st Oct 2024
Passenger launches personalised travel alert app notifications
The powerful new capability is designed to keep customers informed about the changes that matter most to them, reducing operational costs significantly, as they are less likely to contact customer service teams.
8th Aug 2024
How app favourites personalise the Passenger experience
Favourites launched as an initial release in 2016. Today, more than eight years of iteration combine to deliver a personalisation capability that ‘just works’ for hundreds of thousands of users every day.
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6th Aug 2024
Passenger to deliver app for next generation of Fastrack
A new purpose-built app will be available in November 2024 as part of Kent County Council’s next-generation, all-electric bus rapid transit network with Go-Ahead Group.
29th Jul 2024
Fantastic engagement in just six months of Passenger Academy
The first six months of Passenger’s online training platform show customers are already benefitting from reduced staff training and onboarding costs across their businesses.
15th Jul 2024
Highland Council committed to making public transport more accessible with myTrip
In January 2023, Highland Council launched a new in-house bus service to provide passenger and school transport services more cost-effectively than commercial contractors. Today, the council joins myTrip to continue its drive to deliver excellent service.
3rd Jul 2024
New Travel Portal courses available now in Passenger Academy
Scale Travel Portal out to business customers faster with new tailored video tutorials in Passenger Academy.
1st Jul 2024
Passenger’s app platform drives continued success for Reading Buses Group
Following continued success with the launch of contactless and fare information in its customer digital platform, Reading Buses has extended its partnership with Passenger for a third term.
24th Apr 2024
Warrington’s Own Buses; A remarkable digital transformation continues
When you think of Warrington’s bus company now — its brand new £10 million depot on Dallam Lane and its recently unveiled Volvo BZL electric buses — it’s easy to forget how much has changed under Managing Director Ben Wakerley.
23rd Apr 2024
Introducing myTrip departure boards for over 50 operators
Today, we’re pleased to announce that we have launched stop departure boards in our popular myTrip app so that passengers can conveniently access upcoming departures for their favourite stops.
18th Apr 2024
From concert-goers to super commuters; Passenger extends partnership with Edinburgh Trams
Edinburgh Trams has extended its contract with Passenger, the UK’s leading digital transport services provider, to 2027.
28th Mar 2024
Go East Anglia’s Konectbus delivers egg-citing Easter Deals with app rewards
Dubbed "Eggscape by Bus," Go East Anglia's Easter holiday campaign aims to entice travellers to explore various destinations and enjoy special perks, all by downloading and accessing rewards via the Konectbus mobile app.
27th Mar 2024
Transport for Wales extends relationship with Passenger
Passenger and Transport for Wales build on their successful relationship by extending the Traws Cymru partnership to supply its digital technology for a further two years.
22nd Mar 2024
Pulhams Coaches launches with Passenger as Go-Ahead invests in latest digital technology
Passenger and Go-Ahead have launched a new Pulhams Coaches app in the Cotswolds as part of their effort to make travelling easier for passengers.
22nd Mar 2024
The most disruptive type of data
Product Manager for the Bus Open Data Service, Ben Murray, on collaboration, the distinction between what became known as simple and complex fares, and how Passenger is leading the way with visualising machine readable NeTEx data — the most disruptive type of data — in a way that the operators can understand, verify and fix if they need to.
20th Mar 2024
The fares journey: from workshop to working product
The delivery of a new feature can be easy to understand in retrospect, especially once it can be touched, felt and easily understood. But bringing everyone on the journey is key to reaching the promised land. From conversations and sketches to app update, read how our new fares capability evolved.
16th Feb 2024
The importance of Passenger’s ticket coverage concept to delivering new fares capability
As a relatively unknown data standard in the UK, learning how to use NeTEx and where it fits into existing product capability has been a focus for our Product and Engineering teams over the last year. Ticket coverage, or zones, is a key product concept integral to answering the question; how much will it cost?
15th Feb 2024
Passenger extends partnership with Blackpool Transport to 2029 in five-year contract renewal
Bus and tram operator Blackpool Transport has renewed its contract with Passenger, the UK’s leading digital transport services provider, for five years, taking the long-running partnership to 2029.
12th Feb 2024
Passenger launches online bus fare discovery based on NeTEx
For the first time, riders can find out how much their journey will cost before catching the bus. The new capability has been launched today with Brighton and Hove Buses, Metrobus in Surrey, Warrington’s Own Buses, Reading Buses, Thames Valley Buses and Nottingham City Transport.
31st Jan 2024
Unleashing knowledge: Passenger Academy – Your gateway to mastery
Today, we announce the launch of our online training platform, Passenger Academy, designed to support our operators in unlocking the full potential of our Passenger Cloud platform.
22nd Jan 2024
Nottinghamshire community transport operator launches new website with myTrip
Citing reliability as its customers' number one priority, Nottingham-based bus operator CT4N launches a new integrated eCommerce website for bus services on the myTrip platform.
17th Jan 2024
New admin user account management tools in Passenger Cloud
As part of information security management systems, regular user access checks are vital when staff leave the business or change roles. Today, we have made good information security practices more accessible with the release of new tools in Passenger Cloud.
16th Jan 2024
Breaking down the barriers to catching the bus
Getting non-users to try the bus, instead of taking their car, is an existential priority for the bus industry in a post-pandemic world. A combination of simplification, consistent messaging and technology is already being leveraged to achieve it.
12th Jan 2024
The 2023 cyber attack on transport that went largely unnoticed
On 28th September 2023, a number of key transport websites went offline around Britain in a targeted cyber attack on transport infrastructure. Thanks to a combination of security and engineering techniques built into Passenger’s product platform, over 30 bus operator websites were completely unaffected.
2nd Jan 2024
Consistent and accurate journey cancellation information for customers
A small user interface change, driven by multiple data sources, with a huge impact on customers planning journeys by bus and operators managing their services.
31st Dec 2023
2023 in review
As we approach the end of 2023, we reflect on what a busy year it’s been – not only for us at Passenger but across the industry as a whole. Join us in a look back at the most memorable moments this year.
19th Dec 2023
Accessing discounts for young people made easy with in-app verifications at TrawsCymru
In-app verifications are an easy and effective way to offer targeted discounts whilst preventing fraud and protecting revenue.
10th Nov 2023
Revenue yield boosted 13% with in-app verifications
Minimise revenue risk by making sure discounted mobile tickets can only be bought and used by those you decide are eligible, as demonstrated at Brighton & Hove Buses.
9th Nov 2023
Cardiff Bus signs a third 3-year contract
Passenger and Cardiff Bus to continue working together to deliver top quality tech for users.
31st Oct 2023
Keeping track of taps & caps with Reading Buses
As contactless capping roles out at pace across the country, we’re pleased to offer innovative customer experience solutions which help riders track how much they’re spending - and saving!
26th Oct 2023
Faster access to detailed journey plan information for customers
Passenger’s latest app release helps customers better understand the details of potential journeys, building on learnings from its Department for Transport backed Safe Walking Routes research.
24th Oct 2023
Maximising investment in brand differentiation
We help our customers intelligently deliver their brand refresh with high-standard, all-inclusive support - for a new era of bus travel.
19th Oct 2023
Tap On, Tap Off, fare cap progress app update released
Demystifying fare cap charges and nudging customers to make more of their journeys by bus.
17th Oct 2023
Multi-operator ticket acceptance on mobile enabled by combined validation approach
Passenger’s mobile ticket design benefits from a dual approach to on-bus validation, making it possible for the new Glasgow Tripper to roll out on mobile in a multi-operator scheme that includes a variety of on-bus ticket machine suppliers.
6th Oct 2023
How could you put me in that position?
Balancing the complexity of actual and perceived safety for passengers.
28th Sep 2023
Passenger achieves ISO 27001 information security accreditation
Underlining our long-standing commitment to data security the certification is a significant milestone in our journey.
22nd Sep 2023
Leveraging discount codes to promote mobile tickets for special events
Boosting participation in events like World Car Free Day and Catch the Bus Month and promoting the use of public transport, using discount codes for mobile bus tickets can be a powerful strategy.
20th Sep 2023
Unlocking dwell time with shift between contactless models
How stakeholder engagement and partnership technology development can unlock the desired transition between contactless models.
16th Aug 2023
NIBS buses launch Passenger QR on TransMach ticket machines
Following the launch of its own mobile ticketing QR schema in April, today Passenger announces its second successful rollout with smart ticketing specialist, TransMach, for local bus operator NIBS buses.
30th Jun 2023
Behind the scenes of the £2 fare cap on mobile
For some bus operators, today marks the last day of their participation in the DfT’s ‘Get Around for £2’ scheme. For those that have stayed, Passenger has been supporting the invisible updates required on mobile to keep things moving for customers.
28th Jun 2023
Coach Services goes live with Passenger QR on TransMach ticket machines
Passenger announces its first successful rollout with smart ticketing specialist, TransMach, for local bus operator Coach Services in Norfolk.
22nd Jun 2023
Thames Valley blaze trail with fraud reduction through app verifications
Bracknell-based Thames Valley Buses has recently added Passenger’s verification service to its highly regarded mobile ticketing app. The results have made it an easy decision for its parent company, Reading Buses, to adopt the solution too.
21st Jun 2023
Harry Styles and Bruce Springsteen drive app downloads for Edinburgh Trams
When big names play at Murrayfield Stadium the demand for Edinburgh’s tram is huge. Helping travellers access tickets before they reach crowded tram stops has been a key strategy in ensuring a safe and enjoyable experience for concert-goers.
6th Jun 2023
Safe walking routes research project gets underway
Passenger announces new research project into user expectations around the safety of journey planner walking routes.
31st May 2023
Easing the transition between contactless models
Passenger's Contactless Journeys capability goes live for Reading Buses, enabling customers to view the bus tickets they have bought from the driver and supporting plans to launch contactless Tap On, Tap Off later this year.
31st May 2023
Edinburgh Trams ET App shortlisted for Scottish Transport Award 2023
Operator amongst the frontrunners for Excellence in Travel Information and Marketing Award, with its ‘ET’ mobile ticketing app from Passenger.
30th May 2023
Seaside routes serving a quintessentially British beach experience
As we enter the start of the summer season, “99” services are appearing on the coastal shores of the UK, all the way from Cardiff Bay to Great Yarmouth.
23rd May 2023
Connexion’s bus tickets now available online with myTrip
Using myTrip to power its new website has opened up more ways for parents, students and regular passengers to buy their bus tickets with Yorkshire-based Connexions.
2nd May 2023
Announcing the Passenger QR schema
A modern mobile ticketing QR schema, using the latest cryptographic technologies, that can be adopted by electronic ticket machine providers to offer secure QR scanning capability for digital tickets.
24th Apr 2023
Watford micromobility integration launched for Intalink
Increasing micromobility scheme awareness in Hertfordshire by cross-promoting real-time journey options to bus riders.
13th Apr 2023
Cardiff Bus and TrawsCymru apps rated highly in Bus Users UK accessibility research
New research from Bus Users UK in Wales rates Cardiff Bus and TrawsCymru apps from Passenger with 99% scores overall and hails the results as 'extremely encouraging'.
28th Mar 2023
Vectare investing in the highest quality digital tools with myTrip
Vectare has recently launched a new integrated eCommerce website for its local bus, DRT and school bus services on the myTrip platform.
24th Mar 2023
E-bikes cross promoted to bus travellers by Plymouth Citybus
Following their launch in Plymouth this month, travellers can now see Beryl e-bike locations when planning their bus journeys with the Plymouth Citybus app and website.
17th Mar 2023
Supporting myTrip operator marketing with new collateral
The latest update to our myTrip Operator Marketing Pack sees the addition of new graphics for social media, making the pack even more helpful in spreading the mobile ticketing word.
15th Mar 2023
Reducing friction with in-app customer verification updates
The latest additions to Passenger’s in-app verification service, make it easier for more customers to quickly access tickets and travel by bus with their smartphone.
14th Feb 2023
Micromobility integration with Beryl for Konectbus
Riders in Norwich can now see bike, e-bike and e-scooter locations when planning their bus journeys with the Konectbus app and website.
9th Feb 2023
Platform mapping architecture upgrades across web, iOS and Android
As networks get larger, offer more travel options and attract more users, we’ve released some updates to ensure that riders can quickly understand the areas and routes covered when planning their journeys.
8th Feb 2023
Transdev celebrates fast growing customer numbers on mobile
Transdev Go, Transdev’s mobile app from Passenger, reaches 100k Monthly Active Users for the first time with more people getting their tickets via the app over any other form of payment.
29th Dec 2022
Making ticket purchase easier for new customers
Giving more information up front to the new customers that are attracted to use the bus for the first time over the coming months.
23rd Dec 2022
2022 in review
It has been a rollercoaster of a year in so many ways, but as 2022 comes to a close we wanted to look back at all the good stuff we’ve collaborated on and delivered hand in hand with the bus industry and our partners.
22nd Dec 2022
New ticketing flexibility for hybrid work patterns
We’ve been working to enhance our ticketing capabilities to support bus operators in offering ticket products for hybrid working travel patterns - to enable flexible use for the customer, whilst balancing the commercial needs of the operating companies.
21st Dec 2022
Increasing women’s safety after dark with e-scooters
E-scooters have a role to play in increasing women’s safety after dark. When located near bus stops they can make the last leg of a bus journey feel safer by replacing the walk home.
19th Dec 2022
£2 fare cap now available to operators on mobile apps
Passenger is pleased to announce support for operators that wish to sell £2 capped tickets on their mobile ticketing apps.
9th Dec 2022
myTrip operators add former Stagecoach routes
Customers who previously used Stagecoach’s mobile ticketing app to buy their tickets are now able to do so for A2B Travel, Dews Coaches, Stephensons, Vectare and Whippet on the myTrip app.
8th Dec 2022
Beryl added to Bluestar and Unilink apps and websites
Riders in Southampton can now see Beryl bike locations when planning their bus journeys with the Bluestar and Unilink apps and websites.
30th Nov 2022
Xplore Dundee steps up contactless customer experience
Xplore Dundee has successfully gone live with Passenger’s Contactless Journeys capability, supporting the launch of contactless daily capping.
29th Nov 2022
Mobile tickets and the DfT-backed £2 fare cap
With firmer guidance from the Department for Transport (DfT) on the Bus Fare Cap Grant (BFCG) scheme, we dig in to understand the scheme and the challenges it might create.
24th Nov 2022
Increasing customer confidence for multi-operator contactless
Our latest Contactless Journeys update aims to give increased visibility to customers about the operators they have travelled with.
10th Nov 2022
Should bus operators offer Buy Now, Pay Later?
In the first half of 2022 over £5.6bn was spent using Buy Now, Pay Later. We explore why is it so popular and whether bus companies should adopt the payment option.
30th Oct 2022
Transport for Wales unveils new app with Passenger
Passenger and Transport for Wales have launched a new TrawsCymru app as an important part of its effort to improve access to bus travel throughout Wales.
28th Oct 2022
Passenger’s myTrip multi-operator app turns two!
As myTrip celebrates its two-year anniversary, the Passenger team gathers to celebrate the fantastic journey so far.
24th Oct 2022
Expenses export added to Contactless Journeys capability
Riders are now able to export their journeys and charges to a PDF, so they can easily submit expenses to their employer.
23rd Oct 2022
Passenger’s deep learning research with Bournemouth University
Our doctoral research work with Bournemouth University into the development of novel deep-learning methods for the prediction of arrival times in urban bus networks.
12th Oct 2022
Passenger extends micromobility integration to Manchester’s Bee Network bikes
Riders in Manchester can now see bike locations when planning their bus journeys with the Go North West app and website.
30th Sep 2022
Blackpool goes live with multi-modal contactless journeys portal
Blackpool Transport has successfully gone live with Passenger’s new Contactless Journeys capability across its bus and tram network.
26th Sep 2022
Moving quickly to support McGill’s growth
A key partner to McGill’s, technology provider Passenger, has launched the newly acquired operation on its industry-leading Passenger Cloud customer experience platform, as it unveils the new digital offer to customers under the new McGill’s Scotland East branding.
23rd Sep 2022
Passenger Transport’s app rating analysis – the lesson is simple
After 3 pandemic-filled years, Passenger Transport magazine has revisited its review of UK public transport apps, following its inaugural 2019 report.
1st Sep 2022
Saving 2 million tonnes of CO2 emissions
It’s Catch the Bus Month! Passenger is celebrating the vital lifeline that improves air quality, reduces congestion, brings communities together and provides access to life’s opportunities.
31st Aug 2022
Helping promote active travel through micromobility
Recent technology improvements to Passenger’s bike share service infrastructure have resulted in more reliable and scalable support for micromobility schemes.
27th Aug 2022
Highlighting service changes to riders in advance
With the new network changes module, Passenger offers an improved rider experience for communicating planned changes.
19th Jul 2022
Welcome aboard! Connecting with our company culture
Passenger wanted to invest more into its staff onboarding experience to help show appreciation and create a connected culture.
4th Jul 2022
Contactless Journeys launch for Oxford Bus Company
Show riders they've paid the best value fare based on the journeys they’ve made - all within a familiar app interface.
30th Jun 2022
The platform view from AWS 2022
When AWS share ways to deliver software at scale, Passenger are listening in so you can be always confident in our tech.
29th Jun 2022
Introducing Contactless Journeys on mobile
Passenger’s contactless journeys portal gives riders visibility of the benefits and value of travelling by bus and being able to pay in the easiest and most convenient way.
23rd Jun 2022
Coach Services launch new tech to boost public transport uptake
Coach Services partner with Passenger and launch a new myTrip website to inspire more people to use local bus services.
16th Jun 2022
Changing habits for Clean Air Day
Changing collective habits is key to a more sustainable future - a fact worth remembering on Clean Air Day 2022.
8th Jun 2022
Passenger launches app subscription capability
The latest addition to a portfolio of tools to address the opportunities presented by the National Bus Strategy.
7th Jun 2022
What’s new: WWDC 2022
Apple has major software and hardware updates lined up for 2022 and some intriguing new tools with exciting potential for app developers.
23rd May 2022
McGill’s inspires uptake with Passenger tech
Scotland’s largest independent bus company launches stage two of its digital transformation.
20th May 2022
Money saving, noise-making, user-friendly ways to increase ridership
Communicate the most cost-efficient ways to travel with subscription deals and promotional opportunities.
18th May 2022
Global Accessibility Awareness Day
Head of Product Greg Hepworth explains the importance of creating a more equitable and inclusive world.
13th May 2022
Getting onboard with Passenger
Never underestimate the importance of shared values when you plan your next career move - insights from an employee.
12th May 2022
Google I/O 2022 – Pixel 6a, Android 13 and all the big announcements
'Innovation in the Open’ at Google’s annual developer conference and exciting possibilities for transport technology.
6th May 2022
Walk this May 2022
In support of Living Streets and National Walking Month, Passenger staff are making their way through a 2,485-mile trek, cycle and swim.
14th Apr 2022
Transport for Wales and Passenger to unify bus travel across the country
Passenger's major new partnership will deliver a new bus app and website for the TrawsCymru long-distance bus network.
7th Apr 2022
Standardised systems are the key to accurate information
Working in silos is not an option: How standardised systems are key to boosting patronage on public transport.
28th Mar 2022
Boost operator visibility with third-party ticketing capability
Reach more riders through third-party applications hosting ticket purchase links.
16th Mar 2022
Our brand story
Hear the story, see the inspiration, watch the video.
16th Mar 2022
Unified, real-time, proactive insights for riders
Riders using contactless can view past journeys and how much they were charged every step of the way.
23rd Feb 2022
Passenger and Littlepay team up for a complete contactless experience
Transport operators will be able to offer their users the real time payments information that they want and need.
16th Feb 2022
Refresh, rebrand, reimagine – Our new home for Passenger
Nothing compares with being together. Passenger staff work remotely or in a stunning shared workspace.
27th Jan 2022
A critical priority shift – UK Highway Code changes
Amendments to The Highway Code, including the hierarchy of road-users and the 'Dutch Reach' are set to change from 29th January 2022.
11th Jan 2022
A new year, a new NaPTAN!
Passenger Technology Group will start processing data from the new NaPTAN service for Stops data from the 11th January 2022.
24th Dec 2021
Introducing the ‘PSIP’ – Our pledge for 2022
A look back at 2021, and introducing our 'Passenger Service Improvement Plan' - our pledge for the year ahead and beyond.
22nd Dec 2021
Adopting Codable
Building industry-leading apps, tools and features by creating and maintaining modular infrastructure that reduces boilerplate, improves performance and meets the demands of a rapidly growing product.
17th Dec 2021
Service disruptions – Giving users the information they need
Accurate information will help make public transport the first choice. We already offer an efficient disruption management tool - but what’s next?
15th Dec 2021
Supporting operators amid driver shortages with RTI
Passenger’s cancellations and real time tracking offers the most accurate journey planning solution on the market.
2nd Dec 2021
Empowering passengers with intelligent journey planning
By using multiple live data feeds, users can be shown when bus times are impacted by late-running or cancelled services.
9th Nov 2021
Passenger extends its bike-share integration to South West’s Co Bikes
Travellers in Falmouth can now see e-bike locations when planning their journeys with the Go Cornwall app and website.
4th Nov 2021
myTrip wins UK App Awards ‘Travel App of the Year’
“myTrip definitely hits the mark as a travel app, with its overall mission, holistic approach to implementation and focus on accessibility”.
25th Oct 2021
Go-Ahead Group unveil new Passenger-powered websites
Delivering a joined-up customer experience across multiple technology platforms, Go-Ahead is leading the way in making public transport more appealing, convenient and reliable.
22nd Oct 2021
BSIPs, Enhanced Partnerships and Journey Planning
Passenger's experience helps them deliver county-wide journey planning and real-time information tools needed to meet the objectives of the NBS.
20th Oct 2021
Pixel Fall Launch 2021 – Pixel 6, Pixel 6 Pro and Android 12
The Pixel Fall Launch revealed the highly anticipated Made by Google smartphones -including the new Tensor chip and Android 12.
7th Oct 2021
Curating exceptional customer experience
How and why Passenger is continually investing in the customer experience to build and nurture relationships.
30th Sep 2021
Happy first birthday to myTrip!
As myTrip celebrates its one-year anniversary, it’s inspiring to see the positive difference it has made - getting people moving and connecting communities.
22nd Sep 2021
Travel local for Car Free Day 2021
On World Car Free Day, Passenger encourages motorists to consider using shared sustainable transport options to get around.
15th Sep 2021
California Streaming with Apple – September 2021
Passenger has been preparing for the new Apple releases since June this year, so your app is in great hands.
10th Sep 2021
Passenger staff help with local beach clean
Passenger spent an afternoon helping remove litter from Alum Chine Beach in collaboration with BCP Council’s Leave Only Footprints campaign.
3rd Sep 2021
Passenger celebrates 50th myTrip operator
Safeguard Coaches becomes the 50th operator to benefit from Passenger’s affordable digital ticketing and bus tracking solution.
25th Aug 2021
Passenger launch discount codes capability
Drive increased new user acquisition and revenue through discount code powered marketing campaigns and promotional activities.
20th Aug 2021
Cardiff Bus rebrands ahead of 120th anniversary
Cardiff Bus celebrates its 120th anniversary next year, with the new design giving the operator a refreshed, modern look.
18th Aug 2021
Carnet tickets – The future is flexible
Transport technology company reveals carnet tickets are now the best-selling for operators.
13th Aug 2021
Warrington’s Own Buses enhances services with new website and app
In addition to live bus tracking, web-to-mobile eCommerce means travellers can access website purchased tickets in app.
11th Aug 2021
It’s time to enter the Travel Portal
Discover a secure eCommerce system to sell and distribute to businesses, organisations, schools and beyond.
22nd Jul 2021
Making shared public transport the first choice
How Passenger is bringing operators together to achieve the ambitious vision set out in the National Bus Strategy.
15th Jul 2021
Innovation Forum 2021 update
Passenger is more than just a product. Get the engagement you need to help make shared sustainable transport the first choice for your users.
12th Jul 2021
The Way We Move – 24 hours of AVL data
Animated heatmaps showing 24-hours of AVL data tracking buses on Passenger's myTrip platform.
9th Jul 2021
Verifications service – a better way to get moving
A fast, reliable, accessible way to verify users, reduce operating costs and increase customer loyalty.
28th Jun 2021
Go-Ahead Group launch 17 apps with Passenger
Easy ticket purchase and real-time journey information, with live departure boards and the ability to check bus capacity.
17th Jun 2021
Password perfection – Keeping users safe
How to keep ahead of changing security developments and ensure best practices in all processes.
11th Jun 2021
What’s new: WWDC and Google I/O 2021
Apple and Google have major software updates releasing in 2021 and some intriguing new tools with exciting potential
8th Jun 2021
Rolling out watch apps for Premium customers
The commitment to sustainability and active travel continues with watch apps now included as standard for all Premium customers.
18th May 2021
Eco-friendly ways to complete journeys
Micro-mobility integrations help to replace more short car journeys, reduce congestion and improve air quality.
12th May 2021
Passenger fuels a sense of adventure with staff benefits
The Passenger team share stories of adventures made possible thanks to a unique employee benefit.
4th May 2021
An affordable website solution for smaller bus operators
Passenger, the UK’s top-rated public transport app provider is enhancing its support for the UK’s smaller bus operators with myTrip websites.
21st Apr 2021
Passenger partners with Newport Bus
A new journey planning website has been launched to help bus users in Newport, Wales to travel with confidence.
15th Apr 2021
Passenger fully SCA compliant ahead of upcoming deadline
At the forefront of security and e-commerce development, Passenger deliver exceptional user experiences separating them from industry competitors.
13th Apr 2021
Together stronger: the strength of collective knowledge
Working with a large number of operators helps Passenger uncover inconsistencies, unpick complexities and continually innovate.
9th Apr 2021
Blackpool Transport sign new 3-year contract with Passenger
Delivering transport technology solutions and innovations to bus and tram users on the Lancashire coast.
29th Mar 2021
Championing Accessibility – It’s everyone’s journey …
It’s time to challenge established practices for everyone's benefit. Kickstart change and prioritise accessibility with our 3-step guide!
24th Mar 2021
Passenger launch new Xplore Dundee website
Riders can now purchase tickets from the website that will instantly appear in their app to activate and use.
22nd Mar 2021
Ask engineers “What do you hate doing?”
Every organisation strives for excellence in its work. To get there, make sure how you create is just as considered as what you create.
10th Mar 2021
A bus journey is an active travel journey
Travelling actively to and from a bus stop has physical and mental health benefits, and fewer car journeys of any length improve our environment. It’s time to embed positive travel habits.
8th Mar 2021
Attract diverse talent & address the gender divide post-Covid
Women are 47% of the UK workforce, yet account for only 20% of transport sector workers. On IWD21, Passenger explain why they #ChooseToChallenge from within.
2nd Mar 2021
Bitesize Innovation Forums for 2021
Our new programme of online forums for learning, sharing and shaping updates to the Passenger Premium product roadmap.
25th Feb 2021
Passenger announces five-year partnership with the Go-Ahead Group
UK technology company Passenger set to bring cutting edge transport technology to Go-Ahead operators.
19th Feb 2021
Drive success with multiple sales touchpoints
A successful customer journey is rarely a direct route but increasing visibility boosts sales and positive sentiment.
16th Feb 2021
Supporting operators to build back better in 2021
How Passenger is ensuring operators can build back better with confidence and ease.
5th Feb 2021
A day in the life of bus tracking data
In our inherently visual world, images speak louder than words. Distilling buses’ live location data into beautifully animated heatmaps.
2nd Feb 2021
Passenger launch Xplore Dundee mobile app
New Xplore Dundee app lets bus users plan and pay for their journeys safely and securely.
1st Feb 2021
What’s in a name? Everything.
Adults and children anthropomorphise objects by giving them names - here’s what it could mean for public transport operations.
25th Jan 2021
Retiring Bus Stop Checker
What was Passenger's Bus Stop Checker, what did it achieve and why was it time to take it out of service?
22nd Jan 2021
What we learned when Tom spent 24 hours in his attic
The importance of public transport access in building healthy, happy communities cannot be forgotten.
20th Jan 2021
myTrip helps bus operators comply with BODS regulations
Technology company Passenger offers a simple and efficient way for smaller operators to comply with BODS regulations.
12th Jan 2021
All York’s independent bus operators on myTrip
Bus users can track vehicles and buy tickets for all of York’s independent bus operators on one app.
23rd Dec 2020
2020 – A year to forget or one to remember?
2020 saw huge steps forward in digital transformation. Let's keep going and building back better for each other.
23rd Dec 2020
Interactive fleet list feature on Passenger websites
See all the vehicles in an operator fleet in real-time on this brand new map feature.
10th Dec 2020
Passenger launch AVL service alongside TransXchange hosting for BODS
Transport technology company Passenger becomes an official agent and data supplier for the Bus Open Data Service.
9th Dec 2020
Passenger join BCP Council Smart Place Consortium
Passenger are proud to be part of the new Challenge Platform, helping to find and deliver digital solutions to problems faced in the conurbation.
27th Nov 2020
Yellow Buses sign a new 4-year contract with Passenger
Bournemouth bus company look forward to another four years working with the UK’s leading digital transport services provider.
20th Nov 2020
Coaches and minibuses added to vehicle tracking
New coach and minibus icons will help users easily identify the vehicles they are tracking.
9th Nov 2020
Reading Buses pause tickets during lockdown
Following the Government decision to lockdown England until 2 December, Reading Buses users are given the option to pause active tickets.
6th Nov 2020
Cardiff Bus sign a new 3-year contract
Passenger and Cardiff Bus continue bringing cutting edge transport technology developments to users.
26th Oct 2020
Pausing Cardiff Bus tickets in Welsh lockdown
Following the Welsh Government announcement of a national lockdown until 9 November, Cardiff Bus app users are given the option to freeze their tickets.
19th Oct 2020
New vehicle tracking display enhancements
A new app update for Premium and myTrip customers will help users easily identify the vehicles they are tracking.
7th Oct 2020
UK-wide location search for myTrip
How solving new challenges for myTrip is already having a positive impact on the data infrastructure for every customer on the Passenger platform.
23rd Sep 2020
Our industry, your future, myTrip
Introducing myTrip - a national app solution at an affordable price for smaller operators to add mobile ticketing and live bus tracking to their customer experience.
16th Sep 2020
Improving accessibility by dropping support for IE
At Passenger, we’re constantly striving to make the most of the web as an accessible platform for delivering timely information to those that need it.
17th Aug 2020
Introducing myTrip – version 1
One of our biggest objectives is to help smaller operators rebuild as quickly as possible after the events of the last few months, so we’re making myTrip public sooner rather than later.
5th Aug 2020
Investing in knowledge pays the best interest
Nothing should stand in the way of people being able to understand the conversations around transport data. As digital opportunities open up - what will you learn today?
16th Jul 2020
Passenger rolls out Strong Customer Authentication compliance
At the forefront of security and e-commerce development, Passenger deliver exceptional user experiences separating them from industry competitors.
13th Jul 2020
Passenger’s Bus Stop Checker data quality tools now open source
As the DfT begins its journey to review and redesign NaPTAN, we’re open-sourcing our Bus Stop Checker tool to help build back greener.
13th Jul 2020
What’s the biggest enabler of transport innovation today?
An R&D project in 2018 led Passenger to meeting Giuseppe Sollazzo. With NaPTAN undergoing a redesign, we caught up with him to find out more.
3rd Jul 2020
Let’s start using space for people rather than for cars
Conflicts engineered by the way we build our streets, how to get transport modes to function amicably together and the impact of private cars on our roads.
29th Jun 2020
myTrip: Supporting safe social distancing & travel on every UK bus
New mobile app myTrip will boost customer confidence as they return to travel.
15th Jun 2020
Multiple passenger counting data sources are the key to accuracy
Streams of crowdsourced information alongside passenger counting from hardware suppliers creates a qualitative picture of live occupancy.
10th Jun 2020
Live vehicle occupancy information rolls out for Passenger customers
Using technology to reassure passengers about their safety and boost passenger confidence across the UK.
8th Jun 2020
Advocacy is Everything – Understanding the Transdev Ethos
How buses are delivering a real and essential public service - perhaps now more than ever.
29th May 2020
How can we start living differently?
Can we change the way cities are built and run, to remove dependence on private car ownership?
25th May 2020
Do it, Don’t drive it!
How Beryl's bike-share schemes make active travellers out of car drivers.
15th May 2020
Lifestyle is a commitment to a habit…
...and we need public transport to be the default habit.
15th May 2020
Harnessing data to fight the spread of COVID-19
Passenger is working at pace with Government and industry colleagues to give users the information they need to safely plan journeys.
13th May 2020
Creating travel choices in our cities
Cardiff Bus’ customers will be able to seamlessly travel around the city thanks to a collaboration between leading bike-share operator nextbike, Cardiff Bus and Passenger.
8th May 2020
Mobile phones are the key to mobility
Public transport users need to feel more in control than ever when travel restrictions begin to lift.
1st May 2020
Back to the future for the bike
Cycling plays an important part in how we travel around towns and cities - and its popularity has bloomed during the current health crisis.
30th Apr 2020
Passenger provides new hosted data to BODS
To support bus operators in publishing data to BODS in time to meet upcoming regulations, Passenger has launched a new hosted service.
28th Apr 2020
Shaping cities in a post-COVID 19 landscape
When COVID-19 hit, the world pushed pause. Industry, economies and the environment have all been affected, with the transport sector seeing an overnight reduction in travel.
24th Apr 2020
Passenger put people first, always.
Lockdown has given us an unexpected chance to have and share conversations with some fantastic industry colleagues.
22nd Apr 2020
Go North East keeps moving with website launch
New websites delivered ahead of schedule as bus operators make sure their users are given the best possible tools for planning their essential travel.
15th Apr 2020
The best data is simple data
Service alterations for bank holidays used to be some of the most complex changes network operators made. With UK timetables in flux, data exchange formats should be under close watch.
9th Apr 2020
Passenger & Ticketer join forces to keep the country moving
Taking a look at transport through the lens of the pandemic, we work alongside operators and suppliers to get real-times data to bus users.
2nd Apr 2020
Keeping communities connected throughout COVID-19
How Passenger are supporting bus operators and responding to Coronavirus directives in the UK
19th Mar 2020
NCT sign a new 3-year contract with Passenger
Nottingham City Transport has renewed its contract and is looking forward to another three years working with the UK’s leading digital transport services provider.
12th Mar 2020
The platform that moves with you
Technology that enables staff to work remotely is now in the spotlight. Passenger Cloud is keeping bus operators all over the UK up-to-date in a fast-changing situation.
10th Mar 2020
Hertfordshire County Council awards Intalink website
Passenger will lead the delivery of a new county-wide journey planning and real-time information website across more than 25 operators.
6th Mar 2020
Preparing for Dark Mode
How we restructured our theming functionality to allow us to bring dark mode to Passenger apps.
3rd Mar 2020
In-app verification changing student bus travel
Passenger’s new verifications provide a transformational customer experience, allowing the purchase of restricted tickets entirely through an operator’s app.
26th Feb 2020
DfT’s Bus Open Data Service launches with Passenger Cloud data
To help operators meet new legal requirements, Passenger have released updates to allow TransXChange data to automatically upload directly to BODS.
21st Feb 2020
Passenger launch new app for Thames Valley Buses
A new app has been launched as an addition to the existing Passenger website for Berkshire operators.
22nd Jan 2020
Passenger launches in-app verification at Transport Ticketing 2020
Reduce operating costs and increase the engagement of loyal customers. A smart new in-app ID verification service will be unveiled by Passenger in London next week.
27th Dec 2019
Experimenting with open elevation data for journey accessibility
As the DfT ramps up publicity for its new Bus Open Data Digital Service, we share our experiments with open elevation data.
16th Dec 2019
Beryl bikes and bays available alongside South East Dorset bus info
Today sees the launch of Beryl bike and bay locations on websites of local bus companies: Morebus, Unibus and Yellow Buses. Yellow Buses also shows these in its app!
26th Nov 2019
Working with TfN to improve disruption information
TfN’s Customer Information Innovation event was the perfect opportunity to share our plans to enhance the information available to customers when something goes wrong.
20th Nov 2019
Making the most of the Black Friday sales frenzy
Black Friday signals the start of a high-stakes, retail season. This article shares ideas on how to make the most of the sales events.
14th Nov 2019
Better, faster, stronger – Latest journey planner updates
A move to AWS Batch to run computing jobs for Passenger’s journey planner functionality. More resilient, scalable and less resource-intensive system - even during increased demand.
24th Oct 2019
New Dark Mode for Passenger apps
Passenger reveals a new app update for all Professional and Premium customers, to help users to feel safer using their smartphones in the dark.
15th Oct 2019
Building scale resilience into our m-ticketing servers
Switching our servers over to Amazon Web Service’s RDS has made Passenger’s mobile ticketing service more resilient to any potential outages.
27th Sep 2019
You don’t have a brand if it’s not on your customer’s home screen
It’s more essential than ever for operators to own their future, or risk the slippery slope towards becoming a commodity.
27th Sep 2019
Passenger to demo top-rated apps at Coach & Bus UK next week
The team from Passenger will be exhibiting at Coach & Bus UK from 2-3rd October at the NEC Birmingham.
24th Sep 2019
Migrating smoothly from an existing mobile app provider
This article shares our approach to onboarding a new operator into the Passenger ecosystem and how all active customers, and their tickets, are transitioned smoothly.
17th Sep 2019
Passenger named UK top-rated public transport app provider
Passenger Transport magazine’s exposé of UK public transport apps reveals Passenger-powered apps are amongst the best available.
5th Sep 2019
Passenger launches new online eCommerce capability with Transdev
Today, Passenger announces the launch of a brand new multi-operator website for Transdev Blazefield, a web-based eCommerce solution including new mobile ticket subscriptions.
3rd Sep 2019
Passenger shortlisted for TRANStech Open Data award
Passenger has been shortlisted as a finalist for the Open Data Impact Award at the inaugural TRANStech Awards. The TRANStech ‘Impact Awards’ reward how the use of technology makes transport better.
29th Aug 2019
East Yorkshire website gets Passenger re-launch
East Yorkshire’s new Passenger website launched, one week ahead of schedule. As well as being packed with features, the new website is already saving the EY team valuable time.
22nd Aug 2019
Operators and authorities embrace active travel with latest app tech
Public transport plays a massive part in active travel, as some journeys are too long a distance to replace with walking and cycling alone.
16th Aug 2019
Black Friday, School Terms or Festivals? Using a fixed date ticket.
Passenger mobile app operators can now sell tickets with a fixed start and end date, opening up a whole world of possibilities for selling tickets to new audiences.
28th Jul 2019
Improving infrastructure and applications to keep up with customer growth
As Passenger onboarded new operators, we had to make changes to our infrastructure and applications to support increased traffic, new features and maintain quick response times.
25th Jul 2019
Why rewarding customers is important
Digital products are constantly changing, yet the art of reciprocity always remains. How rewards improve customer retention and engagement ahead of the new Rewards feature for mobile apps.
10th Jul 2019
Why Passenger cares about accessibility
For inclusive transport week, Passenger asks ‘how can travel apps provide a better experience for disabled people?’
27th Jun 2019
AUB win award in Los Angeles following Passenger workshop
25th Jun 2019
Passenger launches Open Data portals for Go-Ahead operators
7th Jun 2019
Borders Buses make tracking their buses “as easy as ordering pizza”
Passenger and Borders Buses deliver one of the key requests highlighted in the recent Transport Focus research “Making bus a better choice for young people”
31st May 2019
Alexa Voice Assistant is the latest Passenger product to be deployed by Nottingham City Transport
23rd May 2019
The Passenger team share tips and insight on cyber security
21st May 2019
Automated smoothing of Open Street Map data for Southern Vectis
2nd May 2019
Passenger automates Open Data publishing for bus operators
25th Apr 2019
New accessibility information launches in Blackpool
23rd Apr 2019
Customer acquisition through destination marketing
Operators classically tailor marketing to their existing customer base rather than reaching new audiences through marketing content. Passenger has honed a strategy using 2 key areas for new customer acquisition.
16th Apr 2019
3 weeks until the ALBUM conference begins – will we see you there?
9th Apr 2019
Passenger Cloud, the purpose built platform for bus digital services
4th Apr 2019
Destination first: driving mobile ticket sales with high-quality tourist information
1st Apr 2019
Passenger launches Belfie, the new product for bus-based photography
21st Mar 2019
Transdev Blazefield – On Passenger Cloud nine
18th Mar 2019
Swindon’s Bus Company launch website on Passenger Cloud platform
14th Mar 2019
Travel Portal launched for batch ticket distribution
Sell travel to businesses, schools and universities through an easy-to-use operator-branded online portal.
12th Mar 2019
Passenger Professional m-ticketing launches for smaller bus operators
5th Mar 2019
Passenger: Through the Eyes of Asher
4th Mar 2019
Passenger launches two new websites for morebus and UNIBUS
25th Feb 2019
Customer story – Blackpool Transport
19th Feb 2019
Developing an API to Highlight Inaccuracies in UK Open Data
29th Jan 2019
Increasing customer confidence in buses with vehicle tracking
25th Jan 2019
Customer story – Nottingham City Transport
16th Jan 2019
Voice technology is integral to the future of bus travel – here’s why
8th Jan 2019
A revolution on your wrist: why Passenger is invested in the smartwatch
31st Dec 2018
2018 Year in Review
18th Dec 2018
In depth: Doing our bit for the (development) environment with Docker
18th Dec 2018
Making Passenger: How we’ve recently upgraded our development environments
14th Dec 2018
Passenger launches Ticket Gifting
30th Nov 2018
Customer story – Reading Buses
27th Nov 2018
Passenger Innovation Day 4 breeds new ideas at ODI Leeds
27th Nov 2018
Passenger adds Google Pay to its suite of Android apps
21st Nov 2018
Bus Stop Checker – an update on the beta and how the tool works
16th Nov 2018
Go-Ahead Ireland Passenger launch introduces revenue protection tools and GTFS input support as standard
29th Oct 2018
Introducing Bus Stop Checker – an initiative to improve open data in public transport
26th Oct 2018
Passenger customers nominated for prestigious routeone technology awards
22nd Oct 2018
Meet with Passenger at Euro Bus Expo 2018
22nd Oct 2018
McGill’s Buses launch with Passenger
17th Oct 2018
Customer story – redefining Borders Buses
11th Oct 2018
Base’s 10th birthday celebration
10th Oct 2018
Meet with Passenger at Smarter Travel Live! 2018
1st Oct 2018
Employment with benefits
We’ve worked to build a company with a great atmosphere and a benefits package that reflects our core values. We audit these benefits annually to make sure we continue to put people first.
19th Sep 2018
Coding tips & tricks - National Coding Week
18th Sep 2018
In depth: From Java to Kotlin - the joys of new code
18th Sep 2018
Improving Passenger: Introducing Kotlin for Android
12th Sep 2018
New hires appointed at Passenger as growth plans continue
7th Sep 2018
The ease of onboarding and customer migration with Passenger
7th Sep 2018
5 things we’ve learned (so far) by doubling our engineering team
6th Sep 2018
Passenger launches revenue data integration with EPM
4th Sep 2018
Exceeding 99.9% uptime – Passenger’s investment in reliability
18th Jul 2018
All the databases
1st Apr 2018
‘Extremely’ Light Rail launch for Passenger
23rd Feb 2018
Small changes, big impact: Our ongoing commitment to accessibility
31st Jan 2018
Open Data by default
Whether data is the “new oil” or not, it’s beyond doubt that free and unlimited access to Open Data is of great benefit for society.
31st Jan 2018
Ditch the car, get off the train and try the bus! Borders Buses launch with Passenger
30th Jan 2018
Checking smart card information using a mobile device
15th Jan 2018
Understanding the UK Cards Association Contactless Transit models
The subtleties between different contactless payment models can be hard to grasp. We've created an infographic to help.
22nd Dec 2017
2017: Year in Review
19th Dec 2017
“Plan, Buy, Go” mobile app launch for Transdev Blazefield
The bus operating company's multi-brand strategy sees the launch of Transdev Go, an integrated mobile app for their complete network across the North of England.
29th Nov 2017
Raising the profile of the humble bus
Throughout 2017, Passenger deployments have enabled our customers to promote their businesses in new ways, at a time when shared mass transport is faced with a rapidly evolving future.
18th Oct 2017
Record four week Passenger app deployment for Cardiff Bus
28th Sep 2017
Double “Supplier of the Year” shortlisting
26th Sep 2017
Exploring Mobility-as-a-Service with London Midland Labs rail accelerator
The team at Passenger join London Midland Labs, an accelerator programme for new technology products with a focus on the future of travel and mobility.
18th Sep 2017
How accurate is real-time passenger information?
Making predictions about estimated departure times isn't easy and requires complex algorithms with multiple data sources.
28th Jul 2017
Why we’re working on an app chatbot
Can a chatbot that doesn't sleep help customer service teams to resolve transport queries in real time? Based on the data we've seen from our Passenger apps, we think so.
18th Jul 2017
Inter-organisational collaboration essential to solve the UK’s complex transport data challenges
Local authority budget cuts are creating new types of inter-organisational collaboration. Attendees at Landor’s Digital Transport Exchange conference agreed "we have run out of money. It's time to start thinking."
6th Jul 2017
Software and transport experts working closely on driverless tech at IMCreate
Autonomous vehicles are no longer science fiction, but that doesn’t mean it’s all figured out. We supported Transport Catapult’s IMCreate to innovate new ideas to help overcome some of the challenges.
27th Jun 2017
Passenger helps to shape Transport for the North’s Data Strategy
We attended the #TravelHack Innovation Day to help shape TfN's data strategy. This was a programme of engagement with industry specialists to improve public transport across the North.
26th Jun 2017
6 reasons why hackathons are so important
23rd Jun 2017
Understanding real-time passenger information feeds: the SIRI standard
Passengers expect real-time information on their mobile phones, so we integrate the protocol known as SIRI to allow systems to exchange vehicle location and estimated time of arrivals.
25th May 2017
Would you share your mobile location data to improve your bus service?
15th May 2017
Passenger shortlisted for Mobile Innovation of the Year
The Digital Leaders 100 Awards honour 2017's highest achievements, celebrating teams and individuals who are blazing a trail in digital.
24th Apr 2017
Passenger at ALBUM Conference 2017
24th Apr 2017
What makes a successful Account Based Ticketing implementation?
19th Apr 2017
Blackpool Transport launch multi-modal Passenger apps and website
11th Apr 2017
PTG acquires Netescape and popular BusCMS software
6th Apr 2017
A partner-led strategy that is more than just semantics
4th Apr 2017
East Yorkshire Motor Services launch Passenger apps
3rd Apr 2017
Passenger team lends expertise (and supplies) to Department for Transport hack event
1st Apr 2017
Passenger is first mobile app ticketing platform to support Britain’s new £1 coin
On April 1st 2017, we are delighted to announce that Passenger will support the new £1 coin as a free update to all our customers.
14th Mar 2017
Towards virtual ‘touching out’: GPS-based network matching
Leveraging timestamped GPS location data from devices - how Dynamic Time Warping algorithm can identify the service a rider is travelling on.
22nd Feb 2017
Passenger plays key role in major network update communication strategy
21st Feb 2017
AI-powered voice interfaces for public transport
16th Feb 2017
Mobile app crowdsensing to increase revenues through advertising
7th Feb 2017
Re:develop is taking a year off
23rd Jan 2017
Benefits of mobile ticketing in public transport
Faster boarding times, savings on cash handling, hassle-free scalability, real-time ticket usage, valuable customer feedback — mobile ticketing presents multiple advantages.
17th Jan 2017
NCT adds mobile ticketing function to its app
14th Dec 2016
YB Move app shortlisted for Transport Ticketing Technology of the Year
23rd Nov 2016
Passenger at The Midlands Intelligent Mobility Conference 2016
1st Nov 2016
Amazon Echo smart home integration with Passenger launched at Euro Bus Expo 2016
31st Oct 2016
Experimentation is vital: Improving apps with data-driven decisions
27th Oct 2016
A sea of ones and zeroes
20th Oct 2016
Boarding code integration with Init CoPILOTpc
Mobile ticket boarding codes now seamlessly integrated for INIT's COPILOTpc on-board computer, for easy driver validation.
18th Oct 2016
Re:develop 2016
18th Oct 2016
Passenger is Best Mobile Project Runner-Up at Wirehive 100 Awards
10th Oct 2016
Passenger becomes member of Confederation of Passenger Transport UK
The Passenger team are looking forward to playing an active part in regional and national meetings, as advanced mobile technology practice continues to shape the future of transport.
4th Oct 2016
Passenger at Euro Bus Expo – 1st-3rd November 2016 at NEC, Birmingham
8th Sep 2016
New wearable watch apps now available to operators
26th Aug 2016
Nottingham City Transport “Delighted to be launching with Passenger apps”
26th Aug 2016
Using revenue forecasting to know when to introduce new products and promotions
Combining historical data with statistical models, such as Linear Regression and Holt-Winters, to help operators to identify the ideal moment to release something new.
16th Aug 2016
New unlimited one-hour mobile ticket fare launched
29th Jul 2016
Customer feedback: blown away
29th Jul 2016
Using customer mobile devices for telematics
26th Jul 2016
Yellow Buses launch Passenger Mobile Apps
22nd Jul 2016
Passenger shortlisted for Wirehive 100 Award
15th Jul 2016
Altitude adventure
16th Jun 2016
Is there a fairer ticket price capping model than Transport for London’s?
When TfL introduced fare capping it sent ripples through the public transport industry as a very complex fare system was made surprisingly simple.
1st Jun 2016
Apps, big (and open) transport data, and plenty of Passenger demos at ALBUM 2016
6th May 2016
Your journey of the future?
13th Apr 2016
Studying Urban Traffic Control systems with Transport for London
24th Mar 2016
Passenger team win Smarter Travel LIVE! 2016 hack challenge
2nd Mar 2016
Base leap day - a different perspective
20th Nov 2015
Passenger at Smart Ticketing & Payments 2015, London
6th Nov 2015
Passenger shortlisted for London TechCities Awards
1st Nov 2015
Key development areas for Intelligent Mobility
16th Sep 2015
Innovate UK award for advanced m-ticketing
17th Aug 2015
Passenger have first m-ticketing app with Apple Pay in the UK
16th Mar 2022
Our brand story
Hear the story, see the inspiration, watch the video.
18th Dec 2018
In depth: Doing our bit for the (development) environment with Docker
22nd Feb 2017
Passenger plays key role in major network update communication strategy
Start your journey with Passenger
If you want to learn more, request a demo or talk to someone who can help you take the next step forwards, just drop us a line.