A transformative customer experience platform for operating companies and local authorities. With market-leading apps and websites for users, Passenger is accelerating the UK’s journey towards sustainable, shared mobility.
Powering leading mobility operators
ONE-NETWORK CUSTOMER EXPERIENCE
Multi-operator mobile ticketing and journey information for transport authorities
Helping to deliver behaviour change through high-quality customer experience in complex, multi-operator environments.Technology for Transport Authorities
Fully customisable apps & websites
Join leading operators and local authorities in accelerating the UK’s journey towards sustainable mobility.Learn more about premium
The app for smaller operators
A multi-operator app for smaller operators looking to offer mobile ticketing and live bus tracking to their customers.Learn more about myTrip
Insights on sustainable shared transport, digital technology trends and product advancements
15th Feb 2024
Passenger extends partnership with Blackpool Transport to 2029 in five-year contract renewal
Bus and tram operator Blackpool Transport has renewed its contract with Passenger, the UK’s leading digital transport services provider, for five years, taking the long-running partnership to 2029.
16th Feb 2024
The importance of Passenger’s ticket coverage concept to delivering new fares capability
As a relatively unknown data standard in the UK, learning how to use NeTEx and where it fits into existing product capability has been a focus for our Product and Engineering teams over the last year. Ticket coverage, or zones, is a key product concept integral to answering the question; how much will it cost?
12th Feb 2024
Passenger launches online bus fare discovery based on NeTEx
For the first time, riders can find out how much their journey will cost before catching the bus. The new capability has been launched today with Brighton and Hove Buses, Metrobus in Surrey, Warrington’s Own Buses, Reading Buses, Thames Valley Buses and Nottingham City Transport.
Join the Passenger team
Our business is growing and we’re hiring in the engineering, product, and customer success teams.
If Passenger sounds like the kind of place you belong, check out the latest job vacancies and get in touch.
Our Help Desk team are ready to assist you from 9am – midnight, 7 days a week, 365 days a year.
Off to a flying start
We'll get you set up quickly and easily with onboarding support and guidance every step of the way.
Your insights help shape our product roadmap, with customer innovation forums held with industry peers to share best practices.