Contactless

Keeping track of taps & caps with Reading Buses

As contactless capping roles out at pace across the country, we’re pleased to offer innovative customer experience solutions which help riders track how much they’re spending - and saving!

Tap On, Tap Off, fare cap progress app update released

Demystifying fare cap charges and nudging customers to make more of their journeys by bus.

Unlocking dwell time with shift between contactless models

How stakeholder engagement and partnership technology development can unlock the desired transition between contactless models.

Easing the transition between contactless models

Passenger's Contactless Journeys capability goes live for Reading Buses, enabling customers to view the bus tickets they have bought from the driver and supporting plans to launch contactless Tap On, Tap Off later this year.

Xplore Dundee steps up contactless customer experience

Xplore Dundee has successfully gone live with Passenger’s Contactless Journeys capability, supporting the launch of contactless daily capping.

Increasing customer confidence for multi-operator contactless

Our latest Contactless Journeys update aims to give increased visibility to customers about the operators they have travelled with.

Expenses export added to Contactless Journeys capability

Riders are now able to export their journeys and charges to a PDF, so they can easily submit expenses to their employer.

Blackpool goes live with multi-modal contactless journeys portal

Blackpool Transport has successfully gone live with Passenger’s new Contactless Journeys capability across its bus and tram network.

Contactless Journeys launch for Oxford Bus Company

Show riders they've paid the best value fare based on the journeys they’ve made - all within a familiar app interface.

Introducing Contactless Journeys on mobile

Passenger’s contactless journeys portal gives riders visibility of the benefits and value of travelling by bus and being able to pay in the easiest and most convenient way.