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Purple Reading Bus

31st Oct 2023


Keeping track of taps & caps with Reading Buses

As contactless capping roles out at pace across the country, we’re pleased to offer innovative customer experience solutions which help riders track how much they’re spending - and saving!

19th Oct 2023

Product news

Tap On, Tap Off, fare cap progress app update released

Demystifying fare cap charges and nudging customers to make more of their journeys by bus.

A road sign at a bus stop showing

20th Sep 2023

Product news

Unlocking dwell time with shift between contactless models

How stakeholder engagement and partnership technology development can unlock the desired transition between contactless models.

8 colourful Reading Buses double-decker buses lined up in the bus depot yard

31st May 2023


Easing the transition between contactless models

Passenger's Contactless Journeys capability goes live for Reading Buses, enabling customers to view the bus tickets they have bought from the driver and supporting plans to launch contactless Tap On, Tap Off later this year.

Green and yellow Xplore Dundee bus travelling down a road.

30th Nov 2022


Xplore Dundee steps up contactless customer experience

Xplore Dundee has successfully gone live with Passenger’s Contactless Journeys capability, supporting the launch of contactless daily capping.

The front of two double decker metrobus buses parked next to each other

24th Nov 2022

Product news

Increasing customer confidence for multi-operator contactless

Our latest Contactless Journeys update aims to give increased visibility to customers about the operators they have travelled with.

Illustration showing Contactless Journeys capability

24th Oct 2022

Product news

Expenses export added to Contactless Journeys capability

Riders are now able to export their journeys and charges to a PDF, so they can easily submit expenses to their employer.

Five double decker Blackpool Transport buses in a row

30th Sep 2022


Blackpool goes live with multi-modal contactless journeys portal

Blackpool Transport has successfully gone live with Passenger’s new Contactless Journeys capability across its bus and tram network.

Two double decker buses parked outside an old building in Oxford

4th Jul 2022


Contactless Journeys launch for Oxford Bus Company

Show riders they've paid the best value fare based on the journeys they’ve made - all within a familiar app interface.

29th Jun 2022

Product news

Introducing Contactless Journeys on mobile

Passenger’s contactless journeys portal gives riders visibility of the benefits and value of travelling by bus and being able to pay in the easiest and most convenient way.