Smart speakers are one of the fastest-growing consumer technologies on the market today. If you’re undecided whether they are a gimmick or present an opportunity, read on to find out why it’s the latter. In the coming years, smart speakers and voice assistants will change the way we live our lives. Read More
It wasn’t so long ago that the smartwatch felt destined for the dumpheap of the “fad” – but time’s not up for this technology just yet. Fast-forward a few short months and the numbers – not to mention the movements of tech giants like Apple and Alphabet – tell a different story. Here’s why Passenger remains firm in its dedication to smartwatch development. Read More
Ticket gifting introduces more flexibility to the purchase of mobile tickets at a time when customers are looking for more ways to buy and share their travel. Read More
For 100 years Reading Buses has led the way for municipal operators, thanks in part to a strategy that places technology at the core of its development process. Since June 2018 Passenger has played its own part in this story, using the latest in data-powered, real-time tools to further close the gap between operator and customer. Read More
We’ve added Google’s digital wallet platform and online payment system to our Android apps, opening up more choice for customers to pay and get from A to B. The solution is already in use by the many UK operators who run Passenger-created mobile apps and their patrons who use Android. Read More
Bus Stop Checker launched on 29th October. The tool, which visualises our confidence in the accuracy of NaPTAN data, has motivated some great discussions around this open dataset in the public transport industry. It has also generated some interesting feedback, which we’d like to address in this post. Read More
Passenger’s first non-UK deployment for Go-Ahead Ireland introduces new revenue protection tools and General Transit Feed Specification input as standard, further expanding Passenger’s ecosystem to overseas operators and authorities who do not employ the TransXChange format. Read More
Since establishing Borders Buses in 2016, West Coast Motors has worked to modernise the brand and tailor its service to the needs of riders today. Passenger played a big part in this transformation, simplifying the customer experience while also opening a unique, direct line of communication between user and operator. Read More
Adopting a new m-ticketing solution can be daunting, especially when the service you provide caters to a large customer base, and to which any disruption may result in disgruntled riders and lower-than-average app reviews. That’s why Passenger is developed for expedited onboarding and supports a customer migration plan that takes both potential revenue loss and company reputation into consideration. Read More
Calculating the value of mobile ticket revenue streams to their business just became easier for operators. Passenger has collaborated with the team at EPM to automate the import of mobile ticket revenue information from Passenger Cloud into EPM’s Depot Performance System. Read More
