‘Extremely’ Light Rail launch for Passenger
As we work with customers to prepare for the summer season, Passenger is pleased to announce its first outing in 'extremely' light rail, with a unique deployment for Poole Park Railway. Read More
Checking smart card information using a mobile device
Introducing people to your mobile app via the use of smart card functionality helps get network and ticketing information into more passenger's hands. We worked with Nottingham City Council to bring a virtual Ticket Vending Machine to their multi-operator Robin Hood app, accessible from anywhere. Read More
Raising the profile of the humble bus
Throughout 2017, Passenger deployments have enabled our customers to promote their businesses in new ways, at a time when shared mass transport is faced with a rapidly evolving future. Read More
Why we’re working on an app chatbot
Can a chatbot that doesn't sleep help customer service teams to resolve transport queries in real time? Based on the data we've seen from our Passenger apps, we think so. Read More
Understanding real-time passenger information feeds: the SIRI standard
Passengers expect real-time transport information on their mobile phones. At Passenger we integrate the protocol known as Service Interface for Real Time Information (SIRI) which allows systems to exchange vehicle location and estimated time of arrivals. Read More
Passenger is first mobile app ticketing platform to support Britain’s new £1 coin
Today we are delighted to announce that Passenger will support the new £1 coin as a free update to all our customers. Read More
AI-powered voice interfaces for public transport
In 1987, Apple started to imagine how intelligent personal assistants could help us in our daily life. With AI-powered voice interfaces becoming mainstream, are we starting to realise that vision? Read More
Mobile app crowdsensing to increase revenues through advertising
Understanding how passengers travel is a key aspect to improve our transport networks. Mobile crowdsensing is a more reliable, faster and cheaper alternative to customer surveys, but is the real opportunity to increase operator revenues through targeted advertising? Read More
NCT adds mobile ticketing function to its app
Nottingham City Transport has introduced mobile ticketing technology to its smartphone app which enables customers to purchase tickets securely with Apple Pay or debit/credit card. Read More
Amazon Echo smart home integration with Passenger launched at Euro Bus Expo 2016
Experience the future of intelligent mobility for yourself as we show you how to ask Alexa for departure information and journey plans from the Passenger system at stand G15! Read More
