Supporting myTrip operator marketing with new collateral

Since the app launched in 2020, we’ve been working hard to make it easy for myTrip operators to promote mobile ticketing and bus tracking… Read More

Reducing friction with in-app customer verification updates

Many customers are eligible for discounted tickets, such as students, which require ID verification before they can be used. Launched in 2020,… Read More

Platform mapping architecture upgrades across web, iOS and Android

As networks get larger, offer more options and attract increasing numbers of customers, it’s important we ensure that riders can quickly… Read More

Making ticket purchase easier for new customers

In the early days of mobile ticketing, it was clear that not all passengers understood how buses worked when they bought and activated a… Read More

New ticketing flexibility for hybrid work patterns

Even with some high-profile company decisions to require employees to return to the office,… Read More

£2 fare cap now available to operators on mobile apps

As the Department for Transport’s £2 capped fare becomes mainstream news again ahead of its January 2023 launch, Passenger is pleased to announce… Read More

Mobile tickets and the DfT-backed £2 fare cap

Earlier this month the Department for Transport (DfT) issued firmer guidance on the Bus Fare Cap Grant (BFCG) scheme. The scheme is… Read More

Increasing customer confidence for multi-operator contactless

The latest update to Passenger’s Contactless Journeys capability in apps and on the web aims to give increased visibility to… Read More

Expenses export added to Contactless Journeys capability

Passenger’s Contactless Journeys capability, launched first with Go-Ahead’s Brighton & Hove Bus in July 2022, has been enhanced with a new… Read More

Helping promote active travel through micromobility