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Mobile Ticketing

Cover image showing different visual elements of in-app verification for Brighton & Hove Buses

10th Nov 2023

Product news

Revenue yield boosted 13% with in-app verifications

Minimise revenue risk by making sure discounted mobile tickets can only be bought and used by those you decide are eligible, as demonstrated at Brighton & Hove Buses.

Glasgow Tripper illustration showing a mobile phone with the Glasgow Tripper logo on the screen

17th Oct 2023

Product news

Multi-operator ticket acceptance on mobile enabled by combined validation approach

Passenger’s mobile ticket design benefits from a dual approach to on-bus validation, making it possible for the new Glasgow Tripper to roll out on mobile in a multi-operator scheme that includes a variety of on-bus ticket machine suppliers.

16th Aug 2023


NIBS buses launch Passenger QR on TransMach ticket machines

Following the launch of its own mobile ticketing QR schema in April, today Passenger announces its second successful rollout with smart ticketing specialist, TransMach, for local bus operator NIBS buses.

A digital sign at a bus stop shelter showing the a Government poster promoting the Help for Households scheme.

30th Jun 2023


Behind the scenes of the £2 fare cap on mobile

For some bus operators, today marks the last day of their participation in the DfT’s ‘Get Around for £2’ scheme. For those that have stayed, Passenger has been supporting the invisible updates required on mobile to keep things moving for customers.

L to R: Rob Crawford, Financial Director at Coach Services with Chris Desborough, Customer Success Manager at Passenger

28th Jun 2023


Coach Services goes live with Passenger QR on TransMach ticket machines

Passenger announces its first successful rollout with smart ticketing specialist, TransMach, for local bus operator Coach Services in Norfolk. 

Young woman is standing on the bus using the phone and smiling.

2nd May 2023


Announcing the Passenger QR schema

A modern mobile ticketing QR schema, using the latest cryptographic technologies, that can be adopted by electronic ticket machine providers to offer secure QR scanning capability for digital tickets.

Bus passengers on a Transdev bus holding large images of the Transdev Go app. They are all smiling at the camera.

8th Feb 2023


Transdev celebrates fast growing customer numbers on mobile

Transdev Go, Transdev’s mobile app from Passenger, reaches 100k Monthly Active Users for the first time with more people getting their tickets via the app over any other form of payment.

Young girl listening to music on a bus

29th Dec 2022

Product news

Making ticket purchase easier for new customers

Giving more information up front to the new customers that are attracted to use the bus for the first time over the coming months.

Man in an office on a video call to a woman using a laptop

22nd Dec 2022

Product news

New ticketing flexibility for hybrid work patterns

We’ve been working to enhance our ticketing capabilities to support bus operators in offering ticket products for hybrid working travel patterns - to enable flexible use for the customer, whilst balancing the commercial needs of the operating companies.

Person standing on a bus holding a phone, with headphones on. They are smiling.

8th Jun 2022

Product news

Passenger launches app subscription capability

The latest addition to a portfolio of tools to address the opportunities presented by the National Bus Strategy.