Operators classically tailor marketing to their existing customer base. Much unlike the rest of the retail marketing world, bus operators typically aren’t reaching new audiences through marketing content. Passenger has honed a new strategy, using 2 key areas for new customer acquisition. Read More
The Passenger team are back to exhibit at the ALBUM Conference at Cardiff City Hall on 7th-9th May, hosted this year by our operator partner Cardiff Bus, in the Welsh Capital. Read More
2018 has been a phenomenal year for Passenger. We expanded our family of partners by 12, increased mobile ticket sales by nearly 200% and maintained an average app store review of 4.6 out of 5! Learn more about what we've been up to over the last year in our 2018 Year in Review. Read More
Twice a year, Passenger invites operator partners from across the UK to a mutual location to discuss the Passenger product. The fourth Passenger Innovation Day took place at ODI Leeds and it presented a great opportunity to chat through our work with open data, server resiliency and more. Read More
Originally posted on our ‘Base’ Medium account. In September 2019, Base became Passenger. This year, Base turned 10. We are phenomenally… Read More
The Passenger team is heading to Smarter Travel Live 2018 this October 16-17th. We'll be available on stand H5 and we'd love to meet with you! Feel free to book a meeting with us to learn what's coming next for Passenger and to discover how we can help you. Read More
Originally posted on our ‘Base’ Medium account. In September 2019, Base became Passenger. We strive to make Base… Read More
As part of our ongoing commitment to growing and improving Passenger’s suite of products, and continuing to nurture close working relationships with customer partners, we’ve expanded the Passenger headcount by eight. Meet the new team and find out how they’ll be improving everything we do at Passenger. Read More
In our third app update of 2018 we made some changes to the way we handle displaying information within the standard Passenger app Explore view for users who have VoiceOver turned on. It's a small change of approach, that's already had a big impact for some visually impaired users. Read More
The subtleties between different contactless payment models can be hard to grasp. We've created an infographic to help explain these transit models. Read More
