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Passenger Cloud

Women look at security cameras

17th Jan 2024

Product news

New admin user account management tools in Passenger Cloud

As part of information security management systems, regular user access checks are vital when staff leave the business or change roles. Today, we have made good information security practices more accessible with the release of new tools in Passenger Cloud.

A man stands in front of a large departure board at a travel interchange

2nd Jan 2024

Product news

Consistent and accurate journey cancellation information for customers

A small user interface change, driven by multiple data sources, with a huge impact on customers planning journeys by bus and operators managing their services.

Purple Reading Bus

31st Oct 2023


Keeping track of taps & caps with Reading Buses

As contactless capping roles out at pace across the country, we’re pleased to offer innovative customer experience solutions which help riders track how much they’re spending - and saving!

3 people sitting and laughing together indoors

30th Oct 2022


Transport for Wales unveils new app with Passenger

Passenger and Transport for Wales have launched a new TrawsCymru app as an important part of its effort to improve access to bus travel throughout Wales.

Bosses at McGill's stand in front of a stationary McGill's bus.

26th Sep 2022


Moving quickly to support McGill’s growth

A key partner to McGill’s, technology provider Passenger, has launched the newly acquired operation on its industry-leading Passenger Cloud customer experience platform, as it unveils the new digital offer to customers under the new McGill’s Scotland East branding.

Mobile device home screen showing apps

23rd Sep 2022


Passenger Transport’s app rating analysis – the lesson is simple

After 3 pandemic-filled years, Passenger Transport magazine has revisited its review of UK public transport apps, following its inaugural 2019 report.

Superpedestrian e-scooter located in Nottingham

31st Aug 2022

Product news

Helping promote active travel through micromobility

Recent technology improvements to Passenger’s bike share service infrastructure have resulted in more reliable and scalable support for micromobility schemes.

11th Aug 2021

Product news

It’s time to enter the Travel Portal

Discover a secure eCommerce system to sell and distribute to businesses, organisations, schools and beyond.

15th May 2020

Product news

Harnessing data to fight the spread of COVID-19

Passenger is working at pace with Government and industry colleagues to give users the information they need to safely plan journeys.

12th Mar 2020

Product news

The platform that moves with you

Technology that enables staff to work remotely is now in the spotlight. Passenger Cloud is keeping bus operators all over the UK up-to-date in a fast-changing situation.