Passenger Cloud

Effortless fare control: Introducing scheduled ticket changes

Passenger’s powerful suite of customer experience scheduling tools just got better. Operators can now schedule changes to mobile ticket products in advance, opening up exciting new scenarios and reducing out-of-hours work for staff.

New admin user account management tools in Passenger Cloud

As part of information security management systems, regular user access checks are vital when staff leave the business or change roles. Today, we have made good information security practices more accessible with the release of new tools in Passenger Cloud.

Consistent and accurate journey cancellation information for customers

A small user interface change, driven by multiple data sources, with a huge impact on customers planning journeys by bus and operators managing their services.

Keeping track of taps & caps with Reading Buses

As contactless capping roles out at pace across the country, we’re pleased to offer innovative customer experience solutions which help riders track how much they’re spending - and saving!

Transport for Wales unveils new app with Passenger

Passenger and Transport for Wales have launched a new TrawsCymru app as an important part of its effort to improve access to bus travel throughout Wales.

Moving quickly to support McGill’s growth

A key partner to McGill’s, technology provider Passenger, has launched the newly acquired operation on its industry-leading Passenger Cloud customer experience platform, as it unveils the new digital offer to customers under the new McGill’s Scotland East branding.

Passenger Transport’s app rating analysis – the lesson is simple

After 3 pandemic-filled years, Passenger Transport magazine has revisited its review of UK public transport apps, following its inaugural 2019 report.

Helping promote active travel through micromobility

Recent technology improvements to Passenger’s bike share service infrastructure have resulted in more reliable and scalable support for micromobility schemes.

It’s time to enter the Travel Portal

Discover a secure eCommerce system to sell and distribute to businesses, organisations, schools and beyond.

Harnessing data to fight the spread of COVID-19

Passenger is working at pace with Government and industry colleagues to give users the information they need to safely plan journeys.