How app favourites personalise the Passenger experience
Personalisation is a key product strategy at Passenger. Designing technology to aid the customer experience can be complex, but getting it right… Read More
Go East Anglia’s Konectbus delivers egg-citing Easter Deals with app rewards
This Easter, Konectbus is rolling out a basketful of exclusive offers and treats for bus passengers, making travel even more delightful. Dubbed… Read More
The most disruptive type of data
Breaking down the barriers to catching the bus
The 2023 cyber attack on transport that went largely unnoticed
On 28th September 2023, a number of key transport websites went offline around Britain. As each site became unavailable, IT teams worked to understand… Read More
How could you put me in that position?
“How could you put me in that position? You’re suggesting I walk through the park to get home when I get off the bus. Read More
Leveraging discount codes to promote mobile tickets for special events
Behind the scenes of the £2 fare cap on mobile
Today the Department for Transport’s ‘Get Around for £2’ bus fare cap scheme was due to come to an… Read More
Harry Styles and Bruce Springsteen drive app downloads for Edinburgh Trams
On a recent trip to Edinburgh Kerrie Grant, Passenger’s Customer Success Manager for the region, learnt more about the positive impact of the… Read More
Seaside routes serving a quintessentially British beach experience
Sun-drenched shores, crashing waves, and the nostalgic charm of seaside piers — these are the elements that define a quintessentially British beach experience. Amidst… Read More
