Mobile apps

Making ticket purchase easier for new customers

Giving more information up front to the new customers that are attracted to use the bus for the first time over the coming months.

New ticketing flexibility for hybrid work patterns

We’ve been working to enhance our ticketing capabilities to support bus operators in offering ticket products for hybrid working travel patterns - to enable flexible use for the customer, whilst balancing the commercial needs of the operating companies.

£2 fare cap now available to operators on mobile apps

Passenger is pleased to announce support for operators that wish to sell £2 capped tickets on their mobile ticketing apps.

Xplore Dundee steps up contactless customer experience

Xplore Dundee has successfully gone live with Passenger’s Contactless Journeys capability, supporting the launch of contactless daily capping.

Mobile tickets and the DfT-backed £2 fare cap

With firmer guidance from the Department for Transport (DfT) on the Bus Fare Cap Grant (BFCG) scheme, we dig in to understand the scheme and the challenges it might create.

Increasing customer confidence for multi-operator contactless

Our latest Contactless Journeys update aims to give increased visibility to customers about the operators they have travelled with.

Transport for Wales unveils new app with Passenger

Passenger and Transport for Wales have launched a new TrawsCymru app as an important part of its effort to improve access to bus travel throughout Wales.

Passenger’s myTrip multi-operator app turns two!

As myTrip celebrates its two-year anniversary, the Passenger team gathers to celebrate the fantastic journey so far.

Expenses export added to Contactless Journeys capability

Riders are now able to export their journeys and charges to a PDF, so they can easily submit expenses to their employer.

Passenger extends micromobility integration to Manchester’s Bee Network bikes

Riders in Manchester can now see bike locations when planning their bus journeys with the Go North West app and website.