Mobile apps

Harry Styles and Bruce Springsteen drive app downloads for Edinburgh Trams

When big names play at Murrayfield Stadium the demand for Edinburgh’s tram is huge. Helping travellers access tickets before they reach crowded tram stops has been a key strategy in ensuring a safe and enjoyable experience for concert-goers.

Edinburgh Trams ET App shortlisted for Scottish Transport Award 2023

Operator amongst the frontrunners for Excellence in Travel Information and Marketing Award, with its ‘ET’ mobile ticketing app from Passenger.

Transdev celebrates fast growing customer numbers on mobile

Transdev Go, Transdev’s mobile app from Passenger, reaches 100k Monthly Active Users for the first time with more people getting their tickets via the app over any other form of payment.

Making ticket purchase easier for new customers

Giving more information up front to the new customers that are attracted to use the bus for the first time over the coming months.

New ticketing flexibility for hybrid work patterns

We’ve been working to enhance our ticketing capabilities to support bus operators in offering ticket products for hybrid working travel patterns - to enable flexible use for the customer, whilst balancing the commercial needs of the operating companies.

£2 fare cap now available to operators on mobile apps

Passenger is pleased to announce support for operators that wish to sell £2 capped tickets on their mobile ticketing apps.

Xplore Dundee steps up contactless customer experience

Xplore Dundee has successfully gone live with Passenger’s Contactless Journeys capability, supporting the launch of contactless daily capping.

Mobile tickets and the DfT-backed £2 fare cap

With firmer guidance from the Department for Transport (DfT) on the Bus Fare Cap Grant (BFCG) scheme, we dig in to understand the scheme and the challenges it might create.

Increasing customer confidence for multi-operator contactless

Our latest Contactless Journeys update aims to give increased visibility to customers about the operators they have travelled with.

Transport for Wales unveils new app with Passenger

Passenger and Transport for Wales have launched a new TrawsCymru app as an important part of its effort to improve access to bus travel throughout Wales.