Mobile Ticketing

Effortless fare control: Introducing scheduled ticket changes

Passenger’s powerful suite of customer experience scheduling tools just got better. Operators can now schedule changes to mobile ticket products in advance, opening up exciting new scenarios and reducing out-of-hours work for staff.

Revenue yield boosted 13% with in-app verifications

Minimise revenue risk by making sure discounted mobile tickets can only be bought and used by those you decide are eligible, as demonstrated at Brighton & Hove Buses.

Multi-operator ticket acceptance on mobile enabled by combined validation approach

Passenger’s mobile ticket design benefits from a dual approach to on-bus validation, making it possible for the new Glasgow Tripper to roll out on mobile in a multi-operator scheme that includes a variety of on-bus ticket machine suppliers.

NIBS buses launch Passenger QR on TransMach ticket machines

Following the launch of its own mobile ticketing QR schema in April, today Passenger announces its second successful rollout with smart ticketing specialist, TransMach, for local bus operator NIBS buses.

Behind the scenes of the £2 fare cap on mobile

For some bus operators, today marks the last day of their participation in the DfT’s ‘Get Around for £2’ scheme. For those that have stayed, Passenger has been supporting the invisible updates required on mobile to keep things moving for customers.

Coach Services goes live with Passenger QR on TransMach ticket machines

Passenger announces its first successful rollout with smart ticketing specialist, TransMach, for local bus operator Coach Services in Norfolk. 

Announcing the Passenger QR schema

A modern mobile ticketing QR schema, using the latest cryptographic technologies, that can be adopted by electronic ticket machine providers to offer secure QR scanning capability for digital tickets.

Transdev celebrates fast growing customer numbers on mobile

Transdev Go, Transdev’s mobile app from Passenger, reaches 100k Monthly Active Users for the first time with more people getting their tickets via the app over any other form of payment.

Making ticket purchase easier for new customers

Giving more information up front to the new customers that are attracted to use the bus for the first time over the coming months.

New ticketing flexibility for hybrid work patterns

We’ve been working to enhance our ticketing capabilities to support bus operators in offering ticket products for hybrid working travel patterns - to enable flexible use for the customer, whilst balancing the commercial needs of the operating companies.