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Journey planning
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2nd Jan 2024
Consistent and accurate journey cancellation information for customers
A small user interface change, driven by multiple data sources, with a huge impact on customers planning journeys by bus and operators managing their services.
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26th Oct 2023
Faster access to detailed journey plan information for customers
Passenger’s latest app release helps customers better understand the details of potential journeys, building on learnings from its Department for Transport backed Safe Walking Routes research.
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6th Jun 2023
Safe walking routes research project gets underway
Passenger announces new research project into user expectations around the safety of journey planner walking routes.
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9th Feb 2023
Platform mapping architecture upgrades across web, iOS and Android
As networks get larger, offer more travel options and attract more users, we’ve released some updates to ensure that riders can quickly understand the areas and routes covered when planning their journeys.
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27th Aug 2022
Highlighting service changes to riders in advance
With the new network changes module, Passenger offers an improved rider experience for communicating planned changes.
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14th Nov 2019
Better, faster, stronger – Latest journey planner updates
A move to AWS Batch to run computing jobs for Passenger’s journey planner functionality. More resilient, scalable and less resource-intensive system - even during increased demand.