Customers

East Yorkshire pushes the customer experience with new travel alerts

Long-standing partner East Yorkshire Buses has gone live with Passenger’s push notification-based personalised travel alerts capability across its network in Hull, East Yorkshire and the North.

Hertfordshire County Council renews partnership with Passenger, leveraging SAM’s National Mobilities Procurement Hub

Hertfordshire County Council renews its Passenger contract via SAM's National Mobilities Procurement Hub to continue providing its Intalink multi-operator website.

Norfolk operator Lynx chooses Passenger for customer personalisation strategy

Lynx Bus reboots its digital customer experience, marking Passenger's expanding presence in the Norfolk region.

Newport Bus goes live with a stress-free app migration

Over the last decade, we’ve managed many app migrations and honed the process each time. The Newport Bus app is the latest to move to Passenger, with the team at Newport already enjoying the benefits.

Newport appoints Passenger to benefit from integrated platform

Today, we’re delighted to share that long-standing customer Newport Bus company has appointed Passenger to bring its online channels together and deliver an integrated app and website experience for its customers.

New integrated app for Transport for Cornwall

Bus passengers in Cornwall can plan, track and pay for discounted passes thanks to a handy new app from Passenger.

Newbury & District goes live with new Passenger website

Following the consistently strong performance of Newbury and District’s Passenger app, the operator launches a dynamic new website and a fresh digital experience for customers.

Reflections on a conversation-packed Euro Bus Expo 2024

With three full days at Euro Bus Expo 2024, the talk of the show was undoubtedly the opportunity for franchising in the UK.

Carousel Buses rolls out app enhancements to support network expansion

Passenger delivers advanced information capabilities, enabling Carousel Buses to help its growing customer base in High Wycombe and beyond.

Passenger to deliver app for next generation of Fastrack

A new purpose-built app will be available in November 2024 as part of Kent County Council’s next-generation, all-electric bus rapid transit network with Go-Ahead Group.