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Customers

Close up of a bus lane with a Fastrack bus on the other side of the road

6th Aug 2024

Announcement

Passenger to deliver app for next generation of Fastrack

A new purpose-built app will be available in November 2024 as part of Kent County Council’s next-generation, all-electric bus rapid transit network with Go-Ahead Group.

Reading Buses lined up in the depot

1st Jul 2024

Announcement

Passenger’s app platform drives continued success for Reading Buses Group

Following continued success with the launch of contactless and fare information in its customer digital platform, Reading Buses has extended its partnership with Passenger for a third term.

Chris Desborough, Customer Success Manager (Passenger), Ben Wakerley, Managing Director (Warrington’s Own Buses), Tom Quay, CEO (Passenger)

24th Apr 2024

Announcement

Warrington’s Own Buses; A remarkable digital transformation continues

When you think of Warrington’s bus company now — its brand new £10 million depot on Dallam Lane and its recently unveiled Volvo BZL electric buses — it’s easy to forget how much has changed under Managing Director Ben Wakerley.

Edinburgh Park Station tram stop at Edinburgh Park business park displaying an ‘et app’ advert.

18th Apr 2024

Announcement

From concert-goers to super commuters; Passenger extends partnership with Edinburgh Trams

Edinburgh Trams has extended its contract with Passenger, the UK’s leading digital transport services provider, to 2027.

27th Mar 2024

Announcement

Transport for Wales extends relationship with Passenger

Passenger and Transport for Wales build on their successful relationship by extending the Traws Cymru partnership to supply its digital technology for a further two years.

Pulhams Coaches Go Ahead

22nd Mar 2024

Announcement

Pulhams Coaches launches with Passenger as Go-Ahead invests in latest digital technology

Passenger and Go-Ahead have launched a new Pulhams Coaches app in the Cotswolds as part of their effort to make travelling easier for passengers.

Blackpool Transport Bus & Tram driving along a road.

15th Feb 2024

Announcement

Passenger extends partnership with Blackpool Transport to 2029 in five-year contract renewal

Bus and tram operator Blackpool Transport has renewed its contract with Passenger, the UK’s leading digital transport services provider, for five years, taking the long-running partnership to 2029.

Cardiff Bus' logo on an orange background, featuring a yellow dragon's head

9th Nov 2023

Announcement

Cardiff Bus signs a third 3-year contract

Passenger and Cardiff Bus to continue working together to deliver top quality tech for users.

Green and yellow Xplore Dundee bus travelling down a road.

30th Nov 2022

Announcement

Xplore Dundee steps up contactless customer experience

Xplore Dundee has successfully gone live with Passenger’s Contactless Journeys capability, supporting the launch of contactless daily capping.

The front of two double decker metrobus buses parked next to each other

24th Nov 2022

Product news

Increasing customer confidence for multi-operator contactless

Our latest Contactless Journeys update aims to give increased visibility to customers about the operators they have travelled with.