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Customers

Newport in Wales from above.

28th Feb 2025

Announcement

Newport appoints Passenger to benefit from integrated platform

Today, we’re delighted to share that long-standing customer Newport Bus company has appointed Passenger to bring its online channels together and deliver an integrated app and website experience for its customers.

Transport for Cornwall bus (operated by Go Cornwall Bus) on the Newquay 11 route, with the coastline in the background.

29th Jan 2025

Announcement

New integrated app for Transport for Cornwall

Bus passengers in Cornwall can plan, track and pay for discounted passes thanks to a handy new app from Passenger.

A row of double decker buses parked in the yard

2nd Dec 2024

Announcement

Newbury & District goes live with new Passenger website

Following the consistently strong performance of Newbury and District’s Passenger app, the operator launches a dynamic new website and a fresh digital experience for customers.

A group of people smiling for the camera on the Passenger stand at Euro Bus Expo 2024

27th Nov 2024

Blog

Reflections on a conversation-packed Euro Bus Expo 2024

With three full days at Euro Bus Expo 2024, the talk of the show was undoubtedly the opportunity for franchising in the UK.

25th Nov 2024

Announcement

Carousel Buses rolls out app enhancements to support network expansion

Passenger delivers advanced information capabilities, enabling Carousel Buses to help its growing customer base in High Wycombe and beyond.

Close up of a bus lane with a Fastrack bus on the other side of the road

6th Aug 2024

Announcement

Passenger to deliver app for next generation of Fastrack

A new purpose-built app will be available in November 2024 as part of Kent County Council’s next-generation, all-electric bus rapid transit network with Go-Ahead Group.

Reading Buses lined up in the depot

1st Jul 2024

Announcement

Passenger’s app platform drives continued success for Reading Buses Group

Following continued success with the launch of contactless and fare information in its customer digital platform, Reading Buses has extended its partnership with Passenger for a third term.

Chris Desborough, Customer Success Manager (Passenger), Ben Wakerley, Managing Director (Warrington’s Own Buses), Tom Quay, CEO (Passenger)

24th Apr 2024

Announcement

Warrington’s Own Buses; A remarkable digital transformation continues

When you think of Warrington’s bus company now — its brand new £10 million depot on Dallam Lane and its recently unveiled Volvo BZL electric buses — it’s easy to forget how much has changed under Managing Director Ben Wakerley.

Edinburgh Park Station tram stop at Edinburgh Park business park displaying an ‘et app’ advert.

18th Apr 2024

Announcement

From concert-goers to super commuters; Passenger extends partnership with Edinburgh Trams

Edinburgh Trams has extended its contract with Passenger, the UK’s leading digital transport services provider, to 2027.

27th Mar 2024

Announcement

Transport for Wales extends relationship with Passenger

Passenger and Transport for Wales build on their successful relationship by extending the Traws Cymru partnership to supply its digital technology for a further two years.