A faster way to get moving
Reduce operating costs and increase the engagement of loyal customers with quick ID approval for concessionary or restricted tickets.
Riders follow the simple steps to complete the verification required for select tickets, with no need to visit Travel Centres or carry ID when travelling.
See fewer refund requests as your riders are less likely to purchase tickets they are unable to use without undertaking trips to travel centres to verify their identification. In-app verification lets riders purchase, verify and activate tickets from their own devices.
Increase engagement by making travel more affordable and accessible. No need for riders to carry ID to travel, no need for driver ID checks on buses. Just quick and easy identity checks undertaken by the rider on their own device.
Secure and safe
All data is processed within the UK, under UK GDPR regulation. Identification records are stored separately and securely, for only as long as they need to be.
Match your concessionary ticket offers to your unique local needs and schemes and schemes through our flexible service. Promote discounted travel and offers and encourage loyalty.
“We love that it enables customers to be verified more quickly and without the hassle of visiting us. It benefits us with time and cost savings plus helps our customers get on the move faster”
Head of Marketing
Nottingham City Transport
More features to explore
Check out what else our customer experience platform can do for your riders