Secure ticket purchase and delivery
Riders purchase, fulfil, activate and manage tickets on their device, whether ordered on web or in-app. Combat fraud and see faster boarding times with ticketing options including QR codes or flash passes compatible with all debit and credit cards, Apple Pay and Google Pay.
Offer a full range of tickets, including standard types, season, carnets, fixed expiry, subscriptions, discounted and verified. Organise accordingly with comprehensive descriptions, visualisation of zones and categorisation.
Flexible purchase options that are ideal for dependents, carers or groups, with no need to share card details with those travelling. Gifted tickets are received and claimed via email or text message.
Configure offers to specific tickets, times or demographics for promotional campaigns. Monitor and evaluate performance through Passenger Cloud.
Protected user accounts, secure payment through Stripe and dynamic QR codes, flash passes and passback protection to limit instances of fraud.
A variety of Customer Service tools including refund management and revenue reporting tools, all in one place. Full training and support is delivered throughout.
“Thank for you the deep links feature. It's brilliant - really impressed! ”
Communications & Marketing Co-ordinator
Go North East
More features to explore
Check out what else our customer experience platform can do for your riders