Mobile apps

Preparing for Dark Mode

How we restructured our theming functionality to allow us to bring dark mode to Passenger apps.

In-app verification changing student bus travel

Passenger’s new verifications provide a transformational customer experience, allowing the purchase of restricted tickets entirely through an operator’s app.

Passenger launch new app for Thames Valley Buses

A new app has been launched as an addition to the existing Passenger website for Berkshire operators.

New Dark Mode for Passenger apps

Passenger reveals a new app update for all Professional and Premium customers, to help users to feel safer using their smartphones in the dark.

Building scale resilience into our m-ticketing servers

Switching our servers over to Amazon Web Service’s RDS has made Passenger’s mobile ticketing service more resilient to any potential outages.

Migrating smoothly from an existing mobile app provider

This article shares our approach to onboarding a new operator into the Passenger ecosystem and how all active customers, and their tickets, are transitioned smoothly.

Passenger named UK top-rated public transport app provider

Passenger Transport magazine’s exposé of UK public transport apps reveals Passenger-powered apps are amongst the best available.

Why rewarding customers is important

Digital products are constantly changing, yet the art of reciprocity always remains. How rewards improve customer retention and engagement ahead of the new Rewards feature for mobile apps.

Borders Buses make tracking their buses “as easy as ordering pizza”

Passenger and Borders Buses deliver one of the key requests highlighted in the recent Transport Focus research “Making bus a better choice for young people”

Passenger adds Google Pay to its suite of Android apps