Journey planning

Traveline appoints Passenger for next generation digital services

Serving up five million results to customers every month, Traveline offers multi-modal journey planning that includes every bus, coach, rail, ferry and light rail route in England, Scotland and Wales.

Consistent and accurate journey cancellation information for customers

A small user interface change, driven by multiple data sources, with a huge impact on customers planning journeys by bus and operators managing their services.

Faster access to detailed journey plan information for customers

Passenger’s latest app release helps customers better understand the details of potential journeys, building on learnings from its Department for Transport backed Safe Walking Routes research.

Safe walking routes research project gets underway

Passenger announces new research project into user expectations around the safety of journey planner walking routes.

Platform mapping architecture upgrades across web, iOS and Android

As networks get larger, offer more travel options and attract more users, we’ve released some updates to ensure that riders can quickly understand the areas and routes covered when planning their journeys.

Highlighting service changes to riders in advance

With the new network changes module, Passenger offers an improved rider experience for communicating planned changes.

Better, faster, stronger – Latest journey planner updates

A move to AWS Batch to run computing jobs for Passenger’s journey planner functionality. More resilient, scalable and less resource-intensive system - even during increased demand.