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Journey planning

A man stands in front of a large departure board at a travel interchange

2nd Jan 2024

Product news

Consistent and accurate journey cancellation information for customers

A small user interface change, driven by multiple data sources, with a huge impact on customers planning journeys by bus and operators managing their services.

Stacked journey planning summary cards

26th Oct 2023

Product news

Faster access to detailed journey plan information for customers

Passenger’s latest app release helps customers better understand the details of potential journeys, building on learnings from its Department for Transport backed Safe Walking Routes research.

People Walking on Street Near Brown Concrete Building

6th Jun 2023

Product news

Safe walking routes research project gets underway

Passenger announces new research project into user expectations around the safety of journey planner walking routes.

Crop woman in warm jacket using smartphone in street

9th Feb 2023

Product news

Platform mapping architecture upgrades across web, iOS and Android

As networks get larger, offer more travel options and attract more users, we’ve released some updates to ensure that riders can quickly understand the areas and routes covered when planning their journeys.

Temporary bus stop - a planned network change

27th Aug 2022

Product news

Highlighting service changes to riders in advance

With the new network changes module, Passenger offers an improved rider experience for communicating planned changes.

14th Nov 2019

Making Passenger

Better, faster, stronger – Latest journey planner updates

A move to AWS Batch to run computing jobs for Passenger’s journey planner functionality. More resilient, scalable and less resource-intensive system - even during increased demand.