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Contactless Journeys

Unified, real-time, proactive insights for riders

Improve the overall travel experience and empower contactless users with the ability to view past journeys and see charges every step of the way, within your existing platforms.

Contactless Journeys - product feature - real time

Show fare cap information

Increase confidence and ridership by showing a clear view of fare capping benefits. Riders have transparency of payments made and remaining travel available.

Contactless Journeys - product feature - journey history

Comprehensive history

Give users the ability to view and export their contactless payments and journey history. Ideal and easy for those riders reporting travel expenses or travel time subsidies. 

Contactless Journeys - product feature - unified

Unified and aligned

See all your contactless payments and travel history  in the same app used for planning journeys. No need to log in anywhere else.

Contactless Journeys - product feature - pro active

Proactive engagement

Deliver new experiences such as travel management notifications to keep users informed, reassured and confident about their travel plans.

Screenshot of the Contactless Journeys and cap tracking features in the Passenger app

Keeping track of payments is really important to our customers, so I am thrilled that by working with Passenger they can now do that via our mobile app.

Luke Taylor-Sales

Head of Customer Experience

Brighton & Hove

Integrations

Our partnership with Littlepay gives users transparency of the fare they've paid with their contactless card or contactless-enabled device.

Start your journey with Passenger

If you want to learn more, request a demo or talk to someone who can help you take the next step forwards, just drop us a line.