Passengers increasingly rely on real-time public transport information since traditional timetables are no longer perceived as a reliable source. But how accurate is this real-time information? We have compared 3 different SIRI-SM providers and published the results in a white paper. Read More
Local authority budget cuts are creating new types of inter-organisational collaboration. Attendees at Landor’s Digital Transport Exchange conference in Oxford agreed "we have run out of money. It's time to start thinking." Read More
Autonomous vehicles are no longer science fiction, but that doesn’t mean it’s all figured out. We supported Transport Catapult’s IMCreate event where software teams spent the weekend innovating new ideas to help overcome some of the challenges. Read More
The team at Passenger have history with running and attending hackdays, and we strive to attend them because of the opportunities and energy they create. Here’s some of the reasons why we think hackdays are awesome, and why we love to support them. Read More
Working in partnership with the Data Science department at Bournemouth University, our data science team exploits the data collected from mobile devices to improve the customer experience and offer insights about the network. The article was written by Dr Marcin Budka and Dr Manuel Martin Salvador for The Conversation. Read More
Account Based Ticketing is a game changer for passengers and transport operators. The former get the best fares without having to think, while the latter gains valuable understanding about customer travel behaviour. But it isn’t without its complexities. This article looks at the elements that make up a successful Account Based Ticketing project. Read More
Seasoned hack organiser and Passenger Team's very own Jonathan Ginn delivers doughnuts, water and sage advice at the Department for Transport's new #DfTHacks event, at the Reading Buses depot in Great Knollys Street. Read More
A dedicated hardware infrastructure to support 'touching in and out' can be expensive. We have taken a different approach by leveraging timestamped GPS location data from the mobile phones of passengers instead. Find out how Dynamic Time Warping algorithm can help us to identify the bus service the passenger is travelling on. Read More
Bournemouth Transport use of network update features in Passenger app is just the ticket. Read More
Faster boarding times, savings on cash handling, hassle-free scalability, real-time ticket usage, valuable customer feedback — mobile ticketing presents multiple advantages over traditional approaches. Read More
