Commerce

Making ticket purchase easier for new customers

Giving more information up front to the new customers that are attracted to use the bus for the first time over the coming months.

New ticketing flexibility for hybrid work patterns

We’ve been working to enhance our ticketing capabilities to support bus operators in offering ticket products for hybrid working travel patterns - to enable flexible use for the customer, whilst balancing the commercial needs of the operating companies.

Should bus operators offer Buy Now, Pay Later?

In the first half of 2022 over £5.6bn was spent using Buy Now, Pay Later. We explore why is it so popular and whether bus companies should adopt the payment option.