News background

Mobile apps

A moving tram in Edinburgh photographed from the side, with Edinburgh Castle in the background

31st May 2023


Edinburgh Trams ET App shortlisted for Scottish Transport Award 2023

Operator amongst the frontrunners for Excellence in Travel Information and Marketing Award, with its ‘ET’ mobile ticketing app from Passenger.

Bus passengers on a Transdev bus holding large images of the Transdev Go app. They are all smiling at the camera.

8th Feb 2023


Transdev celebrates fast growing customer numbers on mobile

Transdev Go, Transdev’s mobile app from Passenger, reaches 100k Monthly Active Users for the first time with more people getting their tickets via the app over any other form of payment.

Young girl listening to music on a bus

29th Dec 2022

Product news

Making ticket purchase easier for new customers

Giving more information up front to the new customers that are attracted to use the bus for the first time over the coming months.

Man in an office on a video call to a woman using a laptop

22nd Dec 2022

Product news

New ticketing flexibility for hybrid work patterns

We’ve been working to enhance our ticketing capabilities to support bus operators in offering ticket products for hybrid working travel patterns - to enable flexible use for the customer, whilst balancing the commercial needs of the operating companies.

Two double decker Brighton & Hove Buses outside Brighton railway station

19th Dec 2022

Product news

£2 fare cap now available to operators on mobile apps

Passenger is pleased to announce support for operators that wish to sell £2 capped tickets on their mobile ticketing apps.

Green and yellow Xplore Dundee bus travelling down a road.

30th Nov 2022


Xplore Dundee steps up contactless customer experience

Xplore Dundee has successfully gone live with Passenger’s Contactless Journeys capability, supporting the launch of contactless daily capping.

An older, fashionable lady sitting at the back of a busy single decker bus.

29th Nov 2022

Product news

Mobile tickets and the DfT-backed £2 fare cap

With firmer guidance from the Department for Transport (DfT) on the Bus Fare Cap Grant (BFCG) scheme, we dig in to understand the scheme and the challenges it might create.

The front of two double decker metrobus buses parked next to each other

24th Nov 2022

Product news

Increasing customer confidence for multi-operator contactless

Our latest Contactless Journeys update aims to give increased visibility to customers about the operators they have travelled with.

3 people sitting and laughing together indoors

30th Oct 2022


Transport for Wales unveils new app with Passenger

Passenger and Transport for Wales have launched a new TrawsCymru app as an important part of its effort to improve access to bus travel throughout Wales.

The Passenger team celebrating at their HQ in Bournemouth

28th Oct 2022


Passenger’s myTrip multi-operator app turns two!

As myTrip celebrates its two-year anniversary, the Passenger team gathers to celebrate the fantastic journey so far.