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Mobile apps

Illustration showing favourites in the Passenger app

8th Aug 2024

Blog

How app favourites personalise the Passenger experience

Favourites launched as an initial release in 2016. Today, more than eight years of iteration combine to deliver a personalisation capability that ‘just works’ for hundreds of thousands of users every day.

28th Mar 2024

Blog

Go East Anglia’s Konectbus delivers egg-citing Easter Deals with app rewards

Dubbed "Eggscape by Bus," Go East Anglia's Easter holiday campaign aims to entice travellers to explore various destinations and enjoy special perks, all by downloading and accessing rewards via the Konectbus mobile app.

Pulhams Coaches Go Ahead

22nd Mar 2024

Announcement

Pulhams Coaches launches with Passenger as Go-Ahead invests in latest digital technology

Passenger and Go-Ahead have launched a new Pulhams Coaches app in the Cotswolds as part of their effort to make travelling easier for passengers.

Musician Harry Styles sitting on top of a giant inflatable ball

21st Jun 2023

Blog

Harry Styles and Bruce Springsteen drive app downloads for Edinburgh Trams

When big names play at Murrayfield Stadium the demand for Edinburgh’s tram is huge. Helping travellers access tickets before they reach crowded tram stops has been a key strategy in ensuring a safe and enjoyable experience for concert-goers.

A moving tram in Edinburgh photographed from the side, with Edinburgh Castle in the background

31st May 2023

Announcement

Edinburgh Trams ET App shortlisted for Scottish Transport Award 2023

Operator amongst the frontrunners for Excellence in Travel Information and Marketing Award, with its ‘ET’ mobile ticketing app from Passenger.

Bus passengers on a Transdev bus holding large images of the Transdev Go app. They are all smiling at the camera.

8th Feb 2023

Blog

Transdev celebrates fast growing customer numbers on mobile

Transdev Go, Transdev’s mobile app from Passenger, reaches 100k Monthly Active Users for the first time with more people getting their tickets via the app over any other form of payment.

Young girl listening to music on a bus

29th Dec 2022

Product news

Making ticket purchase easier for new customers

Giving more information up front to the new customers that are attracted to use the bus for the first time over the coming months.

Man in an office on a video call to a woman using a laptop

22nd Dec 2022

Product news

New ticketing flexibility for hybrid work patterns

We’ve been working to enhance our ticketing capabilities to support bus operators in offering ticket products for hybrid working travel patterns - to enable flexible use for the customer, whilst balancing the commercial needs of the operating companies.

Two double decker Brighton & Hove Buses outside Brighton railway station

19th Dec 2022

Product news

£2 fare cap now available to operators on mobile apps

Passenger is pleased to announce support for operators that wish to sell £2 capped tickets on their mobile ticketing apps.

Green and yellow Xplore Dundee bus travelling down a road.

30th Nov 2022

Announcement

Xplore Dundee steps up contactless customer experience

Xplore Dundee has successfully gone live with Passenger’s Contactless Journeys capability, supporting the launch of contactless daily capping.