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Customer Engagement

A roadmap shaped collaboratively with industry

Engagement that helps customers to get the most out of working with Passenger, and empowers us to deliver insightful solutions.

A man in front of a screen sticking on yellow post it notes

Passenger Live!

Designed to exchange ideas and share knowledge with industry colleagues from across the UK, we carefully curate events to inspire the future of passenger experience innovation.

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“My first Passenger Live experience is really enjoyable. I wasn’t sure what to expect, but actually this is a really nice environment to network with people, to meet other people from industry, to hear other ways of thinking.”

Jason Beverley, Customer Experience Manager at Go South West

Research and Development illustration

Research & Development

Pushing the art of the possible

Research and technology pilot programmes that enable future product iterations.

Passenger's R&D - Coming Soon

Product Updates

Sharing the journey

Regular updates provide every stakeholder visibility of the product roadmap. Through the research and development of new ideas, right through to capability roll out for customers.

Product Update: Behind the scenes

Customer Success

With you every step of the way

From onboarding to supporting your growth every day, our Customer Success team are with you. Helping you to get the best out of our products and maximising your opportunities.

Committed to Your Success

Xplore Dundee
Go North East
Nottingham City Transport
Transport for Wales
Borders Buses

Start your journey with Passenger

If you want to learn more, request a demo or talk to someone who can help you take the next step forwards, just drop us a line.