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PERSONALISATION

Customise the experience

Reducing friction and increasing delight for the customer. Filter relevant information and turn a good experience into a great one.

Illustration showing live bus tracking, with the route favourited

Track the buses you care about

Quickly discover routes and control which buses you track. Personalise the Explore experience, and the app seamlessly adopts your preferences elsewhere.

 

Favourite stop visibility in timetables, with two bus stops marked as favourites by a star icon

Your favourites everywhere

Favourite stops are ‘always on’ in timetables regardless of display settings, so that they’re always within easy reach.

Automatic focus in Explore view

Synced across every device

Automatic synchronisation across apps and the web provides the backbone of a cross-platform experience through a familiar environment across different interfaces.

Personalised travel alert notification stack

Personalised travel alerts

Real-time notifications about planned and unplanned changes on the network in a targeted, relevant and frictionless way for operators and customers.

Illustration showing a favourite bus stop widget in action, and a button to add it to the device home screen

Launch quickly with widgets

Home screen widgets on Android mean quick access to departure boards for favourite stops. Get where you’re going faster.

App settings showing Favourites selected as the start screen

Set your start screen

Quick access to the capabilities used most frequently. Personalise the Passenger app launch screen according to user context and individual preference.

Start your journey with Passenger

If you want to learn more, request a demo or talk to someone who can help you take the next step forwards, just drop us a line.